Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dhelayla Hernandez

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Offering warm and approachable demeanor, eager to learn and grow in dynamic environments. Brings foundational understanding of customer service principles and can quickly adapt to new systems and processes. Ready to use and develop communication and organizational skills in a role.

Experienced with delivering exceptional customer service in fast-paced environments. Utilizes strong communication skills and attention to detail to enhance guest satisfaction. Knowledge of efficient multitasking and teamwork to ensure smooth operations.

Overview

Work History

Volunteer

Houston Food Bank
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Promoted environmental awareness with educational workshops and hands-on activities.

Babysitter

My Aunt, My Neighbor
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.

Education

High School Diploma -

J. Frank Dobie Highschool
10220 Blackhawk Blvd, Houston, TX 77089
05-2025

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving
  • Team collaboration
  • Time management
  • Customer service
  • Public speaking
  • Attention to detail

Languages

Spanish
Limited Working

Timeline

Volunteer

Houston Food Bank

Babysitter

My Aunt, My Neighbor

High School Diploma -

J. Frank Dobie Highschool
Dhelayla Hernandez