Dhemyena Reese
Staples
Pittsburgh,PA
1
Certification
7
years of professional experience
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Work History
Print & Marketing Sales Associate
3 Years- Delivered customer service in-store and at the Copy & Print center
- Operated registers, handled cash, and processed orders
- Restocked merchandise and maintained inventory
- Promoted sales, store services, and app sign-ups
- Assisted with printing, design, and document services
Administrative Assistant
4 Years 5 Months- Managed scheduling, appointments, and daily administrative tasks
- Answered phone calls and responded to customer inquiries
- Organized and handled company emails and communication
- Supported office operations to ensure smooth workflow
Senior Retail Supervisor
10 Months- Provided customer service and processed transactions
- Supervised store operations and assisted with opening/closing procedures
- Supported training and oversight of team members
- Maintained store organization and merchandise flow
Education
No Degree - Visual Communication
Currently Enrolled (expected transfer to CCAC, Pittsburgh, PA)
- Dean's List Spring 2026
- Honor Roll Spring 2026
High School Diploma
- Awarded [Interact Service/Leadership]
- Honor Roll [2015-2018]
- Professional Development: Certified Clinical Medical Assistant
- Ranked in Top 18% of class
- Rotary Interactive Club Member
Skills
Customer Service
Time Management
Multitasking
Problem-solving skills
Teamwork and collaboration
Scheduling
Computer Skills
Cash Handling
Organization
Retail Sales
Merchandising
Office administration
Certification
- CCMA - Certified Clinical Medical Assistant (NHA, 2018-2020)
Timeline
Print & Marketing Sales Associate
Staples
06.2023 - CurrentRead More
Senior Retail Supervisor
Goodwill
06.2020 - 04.2021Read More
Administrative Assistant
Damions Solar Shades
04.2019 - 09.2023Read More
Delaware Technical Community College
No Degree from Visual Communication
Read More
Howard High School of Technology
High School Diploma
Read More