Dhiraj Mehta
King Of Prussia,PA
Summary
Dynamic professional with a proven track record at Fresh Dining Concepts LLC, excelling in customer service and teamwork. Skilled in cash handling and inventory management, I enhanced sales through effective communication and training. Recognized for maintaining high standards of cleanliness and operational efficiency, I thrive in fast-paced environments.
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Crew Member and Cashier
Fresh Dining Concepts LLc (Auntie Annie)
11.2024 - Current
- Operated kitchen equipment efficiently, maintaining high food safety and cleanliness standards.
- Assisted in training new crew members on operational procedures and customer engagement techniques.
- Collaborated with team to streamline food preparation processes, enhancing overall efficiency during peak hours.
- Supported promotional campaigns by effectively communicating offerings to customers, boosting sales performance.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
- Increased sales of promotional items by effectively communicating benefits and specials to customers.
Cushion Operator
Ashley Furniture Industries, Inc
05.2024 - 10.2024
- Operated machinery for production, ensuring quality and efficiency in furniture assembly.
- Monitored workflow processes, identifying bottlenecks and implementing improvements.
- Trained new operators on safety procedures and equipment handling protocols.
- Conducted routine maintenance checks on equipment to minimize downtime.
- Collaborated with team members to streamline production timelines and increase output.
- Implemented best practices for safety compliance, reducing workplace incidents.
- Assisted in troubleshooting equipment issues, ensuring swift resolution to maintain productivity.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
- Loading and Uploading Cushion Materials upto 130lbs.
- Made sure that products were produced on time and are of good quality.
Baggage Handler
Yeti Airlines
12.2022 - 01.2024
- Operated baggage handling equipment, ensuring timely loading and unloading of luggage.
- Coordinated with ground crew to optimize baggage flow and minimize delays.
- Conducted routine inspections of baggage handling systems to ensure safety compliance.
- Trained new staff on proper procedures for handling and transporting luggage.
- Monitored inventory of baggage carts and equipment, ensuring availability during peak hours.
- Resolved passenger inquiries regarding lost or damaged luggage efficiently and professionally.
- Loading and Uploading Cushion Materials Like 60lbs to 120lbs.
- Assisted in the loading and unloading of cargo from aircraft, maintaining proper weight distribution for safe flight operations.
- Enhanced customer satisfaction with timely and accurate baggage delivery to claim areas.
- Loaded passengers' property onto appropriate aircraft by collecting, sorting and checking baggage tags against flight lists.
Warehouse
Aarti Still Industries
06.2021 - 11.2022
- Self-motivated, with a strong sense of personal responsibility.
- Loading and Uploading Materials boxes from trucks like 60 Lbs/120 Lbs
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Computer Operator
Daksha Sip Prashikshan Tatha Rojgar Kendra
04.2020 - 12.2021
- Operated computer systems to ensure accurate data processing and management.
- Enhanced system efficiency with regular maintenance checks and updates.
- Optimized network performance, monitoring and adjusting configurations as necessary for optimal operations.
- Input data into spreadsheets and databases.
- Edited and proofread documents for accuracy and completeness.
- Monitored system performance and resolved technical issues promptly.
- Collaborated with team members to streamline operational workflows.
- Documented procedures for system use, improving training materials for new hires.
- Maintained spreadsheets of data across multiple systems.
Education
High School Diploma -
City Secondary School
Biratnagar, Nepal04-2018
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Cleaning and sanitizing
- Interactive communication skills
- Integrity and honesty
- Verbal and written communication
- Heavy lifting
- Store opening and closing
- Crew leadership
- Valid Driver's license
- Inventory restocking
- Inventory counts
- Forklift operation
Languages
Nepali
Full Professional
English
Full Professional
Hindi
Full Professional
Spanish
Limited Working
Timeline
Crew Member and Cashier
Fresh Dining Concepts LLc (Auntie Annie)
11.2024 - Current
Cushion Operator
Ashley Furniture Industries, Inc
05.2024 - 10.2024
Baggage Handler
Yeti Airlines
12.2022 - 01.2024
Warehouse
Aarti Still Industries
06.2021 - 11.2022
Computer Operator
Daksha Sip Prashikshan Tatha Rojgar Kendra
04.2020 - 12.2021
High School Diploma -
City Secondary School