Marquise Stroman
King Of Prussia,PA
Summary
Dynamic Senior Banker with PNC Bank, adept at client relationship management and financial analysis. Proven track record of exceeding sales goals and enhancing customer service excellence. Skilled in regulatory compliance and strategic planning, driving significant revenue growth while fostering trust and loyalty among clients. Recognized for optimizing workflows and implementing effective sales strategies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Banker
PNC Bank
03.2023 - Current
- Managed client relationships to deliver tailored banking solutions.
- Analyzed customer financial needs and recommended appropriate products.
- Executed loan applications and ensured compliance with regulations.
- Trained junior bankers on best practices in customer service and product offerings.
- Provided exceptional customer service, resolving complex issues promptly to maintain client trust and loyalty.
- Played an active role in driving sales targets by proactively pitching new products/services to both existing and prospective clients.
- Cultivated relationships with clients, understanding their financial needs and offering tailored banking solutions.
- Exceeded sales goals in Business, Investments and comsumer on consistent basis.
Operations Supervisor
United Postal Service, UPS
01.2021 - 02.2023
- Supervised daily operations to ensure efficient package sorting and delivery processes.
- Implemented workflow improvements, enhancing productivity across service areas.
- Achieved cost savings through diligent budget management and negotiation with vendors on pricing and contracts.
- Initiated cost-saving initiative by renegotiating supply chain contracts, resulting in improved margins.
- Recruit, hire, and train staff of up to 50 people to fulfill the operational needs for package sorting and truck unloading.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
Education
High School Diploma -
Bensalem High School
Bensalem, PAAssociate of Arts - Business Administration
Bucks County Community College
Newtown, PA05-2025
Skills
- Client relationship management
- Financial analysis
- Regulatory compliance
- Customer service excellence
- Product knowledge
- Workflow optimization
- Market analysis
- Strategic planning
- Operations
- Business planning
- Sales strategy development
Accomplishments
- Achieved 1.6 Million revenue In home lending
- Achieved 2.5 Million revenue in consumer sales
- Achieved 50 Thousand in Investments referrals
- 2025 Market all star ( Ranked 18th out of 450 bankers in sales )
- Supervised team of 68 staff members Achieving Most Productive Hub Award
- Achieved 1st place Most Effective Operations Supervisor through effectively helping with unloading and sorting of packages
Certification
- Certified Business Banker, PNC Bank, 2023-Present
- Licensed MLO ( Mortage Loan Orginator - 2023-Present
Timeline
Senior Banker
PNC Bank
03.2023 - Current
Operations Supervisor
United Postal Service, UPS
01.2021 - 02.2023
High School Diploma -
Bensalem High School
Associate of Arts - Business Administration
Bucks County Community College