Dhruv Patel
Birmingham,AL
Overview
6
6
years of professional experience
Work History
Store Manager
Shell Gas Station
09.2023 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Restaurant Owner
SUBWAY®Restaurants
05.2023 - Current
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
- Managed payroll, daily deposits, and cost controls.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
Sales Associate
Advance Auto Parts
12.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Built relationships with customers to encourage repeat business.
Car Mechanic
EMP Automotive
05.2020 - 08.2021
- Delivered reliable maintenance services by routinely inspecting vehicles and addressing any potential issues proactively.
- Reduced turnaround time for repairs by effectively prioritizing tasks and managing workload.
- Collaborated with other technicians to troubleshoot complex vehicle problems, resulting in faster resolution times.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Changed, rotated, and balanced tires on different types of vehicles.
Assembly Department Lead
Marcole Enterprises (wire Manufacturing Company)
07.2018 - 04.2020
- Oversaw efficient inventory stocking and supply rotation.
- Led team to achieve high performance standards through consistent coaching and feedback.
- Improved department efficiency by streamlining processes and implementing time-saving strategies.
- Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.
- Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
Education
Some College (No Degree) -
University of Alabama At Birmingham
Birmingham, ALCoffee County Central High School
Manchester, TN05.2021
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Engine repair
- Vehicle inspections
- Oil Change Services
- Suspension Systems
- Fuel System Service
- Tire Installation
- Team Management
- Inventory control and record keeping
- Point of Sale (POS) system operation
Languages
English
Gujarati
Hindi
Timeline
Store Manager
Shell Gas Station
09.2023 - Current
Restaurant Owner
SUBWAY®Restaurants
05.2023 - Current
Sales Associate
Advance Auto Parts
12.2022 - 06.2023
Car Mechanic
EMP Automotive
05.2020 - 08.2021
Assembly Department Lead
Marcole Enterprises (wire Manufacturing Company)
07.2018 - 04.2020
Some College (No Degree) -
University of Alabama At Birmingham
Coffee County Central High School