Dia Ryan
Kirkland,WA
Summary
Highly motivated and committed Patient Support Coordinator with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Ambulatory Patient Support Coordinator
Odessa Brown Children's Clinic
09.2022 - Current
- Coordinate patient encounters and provide patient support services
- Triaging patient telephone calls to appropriate personnel
- Sorting and managing faxes via FACSYS
- Process prior authorizations using CoverMyMeds and Epic
- Use Epic for EMR
- Process offsite referrals
- Process forms through Docusign
- Manage medical record request
Back Office Medical Assistant
Odessa Brown Children's Clinic
03.2022 - 09.2022
- Coordinate patient encounters and provide patient support services
- Triaging patient telephone calls to appropriate personnel
- Sorting and managing faxes via FACSYS
- Process prior authorizations using CoverMyMeds and Epic
- Use Epic for EMR
Paraeducator
Lake Washington School District
12.2018 - 02.2022
- Provides direct academic, functional, vocational and specifically designed instruction
- Data collection as directed by IEP
- Prepare and organize materials for instructional purposes related to positive student behavior and learning
- Ensure safety when dealing with escalated behavior
- Collect behavior data on individual students as directed
Medical Assistant, Call and Referral
EvergreenHealth
02.2018 - 06.2018
- Scheduling patients for multiple clinic locations
- Managing incoming calls and coordinating with appropriate clinics
- Using EMR
- Managing web messages for clinics
Medical Assistant- Gastroenterology
Seattle Children's Hospital
08.2017 - 04.2018
- Coordinate patient encounters and provide patient support services
- Coordinating care with other clinics
- Triaging patient telephone calls to appropriate personnel
- Sorting and managing faxes via FACSYS
- Process prior authorizations using CoverMyMeds
- Use CIS and Epic for EMR
Education
Master of Science - Human Services
Wilmington University
New Castle, DE01-2027
Associate of Science - Health Sciences
Everett Community College
Everett, WA01.2011
Bachelor of Professional Studies - Family And Consumer Education
The University of Memphis
Memphis, TN01.2006
Skills
- Microsoft Excel
- Referral coordination
- Medical terminology proficiency
- Communication proficiency
- Electronic health records management
- Patient care coordination
- HIPAA compliance
- Medical office administration
- Quick problem solver
- Medical terminologies
Certification
- American Associates of Medical Assistants, 11/27
- Health Risk Management, Everett Community College
- Interdisciplinary Studies, Wilmington University
Timeline
Ambulatory Patient Support Coordinator
Odessa Brown Children's Clinic
09.2022 - Current
Back Office Medical Assistant
Odessa Brown Children's Clinic
03.2022 - 09.2022
Paraeducator
Lake Washington School District
12.2018 - 02.2022
Medical Assistant, Call and Referral
EvergreenHealth
02.2018 - 06.2018
Medical Assistant- Gastroenterology
Seattle Children's Hospital
08.2017 - 04.2018
Master of Science - Human Services
Wilmington University
Associate of Science - Health Sciences
Everett Community College
Bachelor of Professional Studies - Family And Consumer Education
The University of Memphis
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