Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Languages
Timeline
Generic

Dia Xiong

Sacramento,CA

Summary

Results-driven Chief Executive Officer with forward-thinking approach centered on company success and competitive growth. Well-versed developing solutions and implementing positive changes to achieve sustainability and growth in challenging market conditions. Adept at building and strengthening business and customer relationships.

Overview

17
17
years of professional experience

Work History

CEO

Happy Box
03.2020 - Current
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Finance and Budget
  • Customer Service
  • Sales
  • Communication Skills
  • Marketing
  • Accounting
  • Presentations

Referral Coordinator

MED-7 URGENT CARE CENTER MEDICAL GROUP
06.2015 - 03.2020
  • Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
  • Scheduled appointments with specialists on behalf of clients.
  • Called insurance companies to get precertification and other benefits information on behalf of patients.
  • Weighed patient need, provider availability and insurance coverage to determine optimal scheduling.
  • Time Management
  • Training
  • Medical Assistant duties
  • Medical Insurance Knowledge
  • Filing
  • Legal Medical Policy (HIPPA) Knowledge

Shift Manager

McDonald's USA LLC
06.2005 - 05.2015
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Time Management
  • Work Flow Executioner
  • Calculation of Balances
  • Customer Service
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Tracked receipts, employee hours and inventory movements.

Education

MA Certificate - Medical Assisting

MTI College
Sacramento, CA
12.2010

Skills

  • Leadership and People Development
  • Portfolio Management
  • Strategic Partnership
  • Market Trend Expertise
  • Strategic Planning
  • Public Relations
  • Policy Development and Optimization
  • Business Management and Development
  • Operational Leadership
  • Market Access and Expansion
  • Sales Growth

Affiliations

  • The Knot
  • WeddingWire
  • The Old Sugar Mill

Languages

Hmong
Native or Bilingual

Timeline

CEO

Happy Box
03.2020 - Current

Referral Coordinator

MED-7 URGENT CARE CENTER MEDICAL GROUP
06.2015 - 03.2020

Shift Manager

McDonald's USA LLC
06.2005 - 05.2015

MA Certificate - Medical Assisting

MTI College

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Dia Xiong