Diahanna Castro
Glendale,AZ
Overview
3
3
years of professional experience
Work History
Package Handler
Fed Ex Ground
Phoenix, AZ
01.2023 - 03.2024
- Assisted in training new employees on package handling processes.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Assisted in loading delivery trucks with prepared packages.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
Delivery Driver
Domino's Pizza
Avondale, AZ
10.2022 - 01.2023
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Received daily delivery instructions and route assignments from dispatch.
- Maintained accurate records of goods delivered and collected payments as required.
Clerk
QuikTrip
Phoenix, AZ
11.2020 - 09.2021
- Generated daily reports of sales activity for management review.
- Operated cash register to process cash, check, and credit card transactions.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Communicated with customers, employees and vendors to answer questions and address complaints.
Education
High School Diploma -
South Ridge High School Preparatory
Phoenix, AZ05-2023
Skills
- Cash Management
- Quality Control
- Prioritization
- Customer Satisfaction
- Proofreading
- Relationship Building
Languages
Spanish
Professional
References
References available upon request.
Timeline
Package Handler
Fed Ex Ground
01.2023 - 03.2024
Delivery Driver
Domino's Pizza
10.2022 - 01.2023
Clerk
QuikTrip
11.2020 - 09.2021
High School Diploma -
South Ridge High School Preparatory