Dialla Sissoko
Philadelphia,PA
Summary
Accomplished Investors Service Associate at Ultimus Fund Solutions, adept in performance reporting and team building. Streamlined client onboarding, enhancing investment access and client satisfaction. Proven track record in process optimization and robust control implementation at SEI, showcasing technical aptitude and problem-solving abilities. Committed to professionalism and detail-oriented outcomes, significantly improving productivity and control efficiency.
Overview
7
7
years of professional experience
Work History
Investors Service Associate
Ultimus Fund Solutions
04.2023 - Current
- Streamlined account setup processes for new clients, expediting access to investment services and enhancing overall experience.
- Strengthened relationships with clients by maintaining open lines of communication and promptly addressing concerns or inquiries.
- Contributed insights during regular team meetings, sharing ideas for process improvements that ultimately led to increased productivity levels.
- Achieved high levels of accuracy in processing transactions by adhering to stringent compliance guidelines.
Control Analysis
SEI
12.2021 - 04.2023
- Implemented robust monitoring solutions to track the performance of key controls and identify potential issues proactively.
- Supported external audit engagements by providing timely and accurate information regarding internal controls and
- Enhanced process efficiency for financial controls through rigorous evaluation and optimization efforts.
Security Officer
Allied Universal Security Services
02.2018 - 12.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
Bachelor Of Science - Finance
Temple University
Philadelphia, PA05.2021
Skills
- Performance reporting
- Due diligence
- Technical aptitude
- Problem-solving abilities
Languages
French
Native or Bilingual
Timeline
Investors Service Associate
Ultimus Fund Solutions
04.2023 - Current
Control Analysis
SEI
12.2021 - 04.2023
Security Officer
Allied Universal Security Services
02.2018 - 12.2021
Bachelor Of Science - Finance
Temple University
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