Provided high-level customer service to clients, responding to inquiries and resolving complaints.
Facilitated onboarding of new clients, ensuring all paperwork was completed accurately and in a timely manner, in compliance with SEC and FINCEN regulations.
Managed client portfolios, including trading, rebalancing, and account maintenance activities.
Conducted financial reviews with clients on an annual basis, providing comprehensive analysis of their investments.
Managed the lending, 529, and philanthropic gifting areas of our practice. Including establishing and maintaining securities-based lines of credit, and donor-advised funds.
Researched new products or services that could benefit existing clients' portfolios.
Executed trades on behalf of clients according to instructions provided by them or their advisors.
Created customized presentations outlining portfolio performance metrics for individual clients.
Registered Client Service Associate
Merrill Lynch
Washington DC, Vienna, VA, And Concord, NH
07.1990 - 01.2002
Basically, the same duties as I have at UBS
Education
Bachelor of Science - Political Science And Government
University of Vermont
Burlington, VT
06-1987
Skills
Client onboarding
Investment strategy development
Trade execution
Performance reporting
Equity research
Certification
7, 63, 66
Community Service
I have spent the last 6 years tutoring a Nepali woman in English through Second Start , NH
Timeline
Senior Registered Client Service Associate
UBS Financial Services
11.2013 - Current
Registered Client Service Associate
Merrill Lynch
07.1990 - 01.2002
7, 63, 66
Bachelor of Science - Political Science And Government
Customer Service Representative /SME Relationship Manager at UBS Financial ServicesCustomer Service Representative /SME Relationship Manager at UBS Financial Services