Summary
Overview
Work History
Education
Skills
Active Licenses
Timeline
Generic

Angie Marlin

Lafayette

Summary

To obtain a customer service position in a dynamic and innovative organization where I can use my skills to build and cultivate relationships with my peers and customers.

Overview

27
27
years of professional experience

Work History

Senior Registered Client Service Associate

Morgan Stanley
01.1998 - 01.2025
  • Provided service coverage for team of financial advisors.
  • Developed trusted client relationships through communication and follow through.
  • Provided account information to clients and answered client questions.
  • Addressed client problems and concerns.
  • Executed money movement transactions such as check requests, transfers between internal accounts, ACH transfers, and wire transfers.
  • Managed cash flow for clients.
  • Assisted clients with the completion of account forms and other documents.
  • Reviewed and processed account documentation.
  • Notarized documents for clients.
  • Educated and enrolled clients in digital tools such as online account access, Docusign, eAuthorization, and Digital Vault.
  • Gathered client information and opened new accounts.
  • Accepted and executed stocks and bond trades.
  • Assisted with financial advisors’ marketing strategies through website maintenance.
  • Completed ongoing training courses to keep current on new and existing policies.
  • Educated colleagues on policies and best practices.
  • Answered inbound calls and managed calendar for financial advisors, including the scheduling of in-person, phone, and Zoom meetings.
  • Prepared and submitted expense reports.
  • Prepared materials for client meetings and presentations.
  • Educated and assisted clients with banking products, such as checking accounts and bill pay.

Education

Bachelor of Science - Financial Planning And Counseling

Purdue University
West Lafayette, IN
05-1998

Skills

  • Microsoft Office
  • Banking products
  • Customer service
  • Client relationship management
  • Financial transactions processing
  • Account documentation review
  • Digital tool education
  • Effective communication
  • Cash flow management
  • Team collaboration
  • Cash management
  • Client onboarding
  • Meeting deadlines
  • Database maintenance
  • Client support
  • Order processing
  • Customer support
  • Client relations
  • Organizational skills

Active Licenses

  • SIE – Securities Industry Essentials Exam, 01/01/18
  • Series 63 – Uniform Securities Agent State Law Examination, 01/01/98
  • Series 65 – Uniform Investment Advisor Law Examination, 01/01/11
  • Series 7 - General Securities Representative Examination, 01/01/99
  • Series 9 - General Securities Sales Supervisor – Options Module Examination, 01/01/00
  • Series 10 - General Securities Sales Supervisor – General Module Examination, 01/01/05

Timeline

Senior Registered Client Service Associate

Morgan Stanley
01.1998 - 01.2025

Bachelor of Science - Financial Planning And Counseling

Purdue University

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Angie Marlin