DIAMAD FORT RAMOS
Fort Pierce
Summary
Results-driven Control Analyst with expertise in SAP and Windchill at Depuy Synthes. Proven ability to analyze data for compliance, implement corrective actions, and enhance operational efficiency. Strong attention to detail and effective communication skills foster collaboration and problem-solving within diverse teams, ensuring high-quality standards and successful project outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Control Analyst
Depuy Synthes - Grow Gig Program
Palm Beach Gardens
03.2025 - Current
- Analyze data in Windchill and SAP to ensure compliance with regulatory standards and internal policies.
- Monitored operational activities in Windchill and SAP to identify risks and implement corrective actions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Quality Assurance Technician I
DEPUY SYNTHES
Palm Beach Gardens
11.2022 - Current
- Performs inspection of products and DHR review at various stages of the production process in accordance with documented procedures.
- Records detailed documentation of test results and quality observations.
- Ability and willingness to communicate effectively within department.
- Works independently on routine tasks.
- Maintains a clean, safe, and orderly work area.
- Comply with company policies and procedures including those relating to safety and quality.
- Perform other duties as assigned.
Mailroom Clerk-EverSource
DEPUY SYNTHES
Palm Beach Gardens
03.2022 - 11.2022
- Daily Pickup of USPS mail from the carrier drop box.
- Sorting of mail to appropriate department utilizing database JJEDS.
- Daily delivery of mail to designated drop-off locations by departments in 3 buildings.
- Vendor escort.
- Assist with event setup.
- Office supplies and inventory tracking and purchasing.
Quality Assurance Technician
RICH’S ICE CREAM
West Palm Beach
08.2021 - 03.2022
- Perform food quality and safety checks periodically throughout entire shift.
- Perform monthly, weekly and daily tasks assigned by QA Manager.
- Work with fellow QA team members, as well as members across departments to trouble shoot and solve unforeseen issues.
- Make sure that GMP and HACCP protocols are being followed.
Sales Lead
ALDO
Canóvanas
10.2018 - 07.2020
- Oversee store operations.
- Recruit and train team members to drive sales and productivity numbers.
- Provide customer service.
- Uphold company standards.
Sales Lead
KENNETH COLE
Canóvanas
01.2012 - 01.2017
- Oversee store operations.
- Recruit and train team members to drive sales and productivity numbers.
- Take inventory.
- Provide customer service.
- Uphold company standards.
Sales associate
KENNETH COLE
Canóvanas
04.2010 - 01.2012
- Perform essential customer service duties.
- Labor on the sales floor, in stockrooms, and at cash registers.
Sales associate
COMMUNIKART
Canóvanas
06.2006 - 04.2010
- Customer service.
- Uphold productivity standards.
- Take inventory.
Education
Bachelor - Chemistry
Inter American University of Puerto Rico- Metropolitan Campus
Puerto Rico01.2020
Skills
- SAP proficiency
- Windchill proficiency
- MS Office proficiency (Word, Excel, and PowerPoint)
- Quality control
- Good Documentation Practices
- Data analysis
- Attention to detail
- Effective communication
- Problem solving
- Time management abilities
- Task prioritization
- Organization
- Teamwork
- Ability to work under pressure
- Adaptability
Languages
Spanish
Professional
Certification
ASQ - Quality Improvement Associate
Timeline
Control Analyst
Depuy Synthes - Grow Gig Program
03.2025 - Current
Quality Assurance Technician I
DEPUY SYNTHES
11.2022 - Current
Mailroom Clerk-EverSource
DEPUY SYNTHES
03.2022 - 11.2022
Quality Assurance Technician
RICH’S ICE CREAM
08.2021 - 03.2022
Sales Lead
ALDO
10.2018 - 07.2020
Sales Lead
KENNETH COLE
01.2012 - 01.2017
Sales associate
KENNETH COLE
04.2010 - 01.2012
Sales associate
COMMUNIKART
06.2006 - 04.2010
Bachelor - Chemistry
Inter American University of Puerto Rico- Metropolitan Campus