Diamantina Robledo
Cedar Hill,TX
Summary
Bilingual dynamic Referral Specialist with over seven years of experience in healthcare. Proficient in appointment scheduling, insurance verification, and pre-authorization management. Committed to enhancing patient care through effective coordination and compliance.
Overview
11
11
years of professional experience
Work History
Referral Specialist II
Methodist Medical Center
Dallas, Texas
10.2012 - 11.2019
- Coordinated referrals between patients and specialists at Methodist Medical Center, securing pre-authorizations to facilitate efficient care transitions.
- Managed appointment scheduling for 30+ doctors across multiple clinics, ensuring timely patient access to care.
- Oversaw patient care initiatives for a special project, enhancing patient experiences through targeted support and resources.
Certified Medical Assistant
Ratna Solomon
Dallas , TX
08.2008 - 10.2012
- Verified insurance, obtained preauthorizations, and scheduled surgeries at Methodist Medical Center outpatient facility to facilitate patient care.
- Assisted physician with patient examinations and medical procedures, contributing to effective healthcare delivery. physician with patient examinations and medical procedures.
- Administered medications and provided injections per provider instructions.
- Educated patients on treatment plans and medication instructions clearly.
- Managed scheduling and coordinated patient appointments to ensure efficient clinic operations.
Education
Registered Medical Assistant - National Allied Health Test Registry
Westwood College
Dallas, TX12-2005
High School Diploma -
Dallas Can Academy
Dallas, TX12-2003
Skills
- Referral management
- Pre-authorization processing
- Insurance eligibility verification
- Appointment scheduling
- Patient care coordination
- Healthcare regulations compliance
- Clinical procedures
- Vaccine administration
- Electronic health records
- Critical thinking
- Patient advocacy
Timeline
Referral Specialist II
Methodist Medical Center
10.2012 - 11.2019
Certified Medical Assistant
Ratna Solomon
08.2008 - 10.2012
Registered Medical Assistant - National Allied Health Test Registry
Westwood College
High School Diploma -
Dallas Can Academy