- Cooking
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Avid Reader
- Crafting and DIY Projects
- I like working with my hands and fixing things
- DIY and Home Improvement
- Baking
- I enjoy cooking for friends and family gatherings
- Interior Design
Martha Landers
Round Lake,IL
Summary
Self-motivated healthcare worker with 33 years of experience obtaining precertification, and benefit verification for medical testing procedures
Professional Referral Specialist with track record of delivering impactful results. Adept at coordinating referrals, navigating complex systems, and ensuring seamless communication between parties. Strong focus on team collaboration, adaptability, and achieving desired outcomes. Known for problem-solving skills, reliability, and maintaining high standards in all tasks.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Referral Specialist II
Carelon Medical Benefits Management
01.2016 - 11.2024
- Provided aid to callers in a high-volume call center
- Insurance verification/benefits
- Precertification on various Procedures
- Correspondence
- Internet research
- Insurance/Provider Interaction
Front Desk Scheduler
Illinois Bone and Joint
07.2010 - 11.2015
- Answer phones
- Obtain preauthorization for radiology testing
- Fax and mail radiology reports
- Process insurance co-pays and fees
Education
Highschool -
Warren Township
01.1982
Skills
- Insurance claims follow up
- High volume call center
- Test precertification
- Medical record maintenance
- Appointment scheduler
- Benefit verification
- Provider/client relations
- Patient chart auditing
- Bill collection
- Patient confidentiality
- Medical terminology
- Follow-up skills
- Insurance verification
- Data entry proficiency
- Physician authorizations
- Pre-authorizations
- Healthcare industry
- HIPAA regulations
- Accurate documentation
- Multi-line telephone operation
- Medical terminology knowledge
- Notetaking and documentation
- Medical scheduling
- Outbound calls
- Electronic patient charts
- Referring physician communication
- Insurance precertification processes
- Diagnostic appointments
- Teamwork
- Calendar and appointment management
- Customer service
- Problem-solving abilities
- Time management
- Collaboration and teamwork
- Multitasking
- Multitasking Abilities
- Insurance authorizations
- Excellent communication
- HIPAA compliance
- Organizational skills
- Attention to detail
- Patient referral
- Self motivation
- Time management abilities
- Patient registration
- Adaptable and flexible
- Data entry
- Team collaboration
- Effective communication
- Verbal and written communication
- Clinical documentation
- Active listening
- Computer proficiency
- Problem-solving aptitude
- Reliability
- Document preparation
- Detail-oriented
- Documentation and recordkeeping
- Organization and time management
- Professionalism
- Interpersonal skills
- Medical records verification
- Task prioritization
- Payment scheduling and collection
Certification
CPR Certified 1/2026
Interests
Timeline
Referral Specialist II
Carelon Medical Benefits Management
01.2016 - 11.2024
Front Desk Scheduler
Illinois Bone and Joint
07.2010 - 11.2015
Highschool -
Warren Township