Diamino Lamb
Vacaville,CA
Summary
Belhaven University School of Social Work alumnus with proven leadership in residential care operations and regulatory compliance. As Owner and CEO of Cordelia ARC (2021–present), I specialize in delivering high-quality, person-centered services for adults with special needs while optimizing efficiency and meeting California Regional Center standards.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Owner/Operator Truck Driver
Radius Point Logistics LLC
2021 - Current
- Operated various truck types, ensuring compliance with safety regulations and operational standards.
- Planned efficient routes to optimize delivery schedules and reduce fuel consumption.
- Maintained accurate logs of vehicle maintenance and inspections for regulatory compliance.
- Managed cargo loading and unloading processes to ensure secure transport of goods.
- 6 trucks managed
- Operated and maintained trucks to ensure safe and efficient transportation of goods.
- Developed and implemented routes to optimize delivery schedules and reduce fuel consumption.
- Conducted pre-trip inspections to ensure compliance with safety regulations and vehicle standards.
- Trained new drivers on operational procedures, safety protocols, and equipment usage.
- Managed logistics operations, coordinating with clients for timely deliveries and service excellence.
- Resolved customer inquiries and issues promptly, enhancing client satisfaction and retention rates.
- Monitored vehicle maintenance schedules to prevent breakdowns and extend fleet lifespan.
- Collaborated with dispatch teams to improve communication and efficiency in delivery processes.
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Completed preventive maintenance and mechanical repairs on vehicles.
CEO
Cordelia Adult Residenal Care Facilty
02.2020 - Current
- Developed and implemented strategic initiatives to enhance operational efficiency and resident satisfaction.
- Oversaw financial management, ensuring budget adherence and optimizing resource allocation across departments.
- Led cross-functional teams in executing compliance programs, maintaining regulatory standards for quality care.
- Fostered relationships with stakeholders to strengthen community partnerships and enhance service offerings.
- Spearheaded technology integration projects, modernizing facility operations and improving resident engagement tools.
- Oversaw compliance with state regulations and industry standards for adult residential care.
- Implemented staff training programs to improve service quality and team performance.
- Fostered partnerships with healthcare providers to optimize resident health outcomes.
- Led organizational restructuring efforts to streamline operations and enhance service delivery.
- Directed financial planning and budgeting processes to ensure fiscal responsibility and sustainability.
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed strategic initiatives to enhance resident care and operational efficiency.
Ramp Agent
Southwest Airlines
11.2019 - 10.2022
- Southwest Airlines Ramp Agents provide legendary Customer service by handling cargo and baggage service, directing and servicing aircraft and related activities on the airport ramp.
- What are some of the daily duties of a Ramp Agent at Southwest Airlines
- (Your duties may vary depending on the size of your work location.)
- Loads, unloads, services, guides, and directs Company Aircraft;
- Safeguards Customers' baggage, air cargo, air mail, and COMAT from weather, loss, theft, damage and/or destruction;
- Handles all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan received either electronically or manually from an Operations Agent;
- Receives and records Customer baggage, air freight, mail and company materials as required;
- Submits, either electronically or manually, a Cargo Bin Loading Slip (CBLS) to an Operations Agent;
- Picks up, delivers, and transports cargo and baggage to and from aircraft and prepares records in connection with these responsibilities;
- Warehouses, weighs, stacks, picks up and delivers air cargo, checks air cargo handled against accompanying forms to identify any mishandling or discrepancies and corrects routine errors;
- Uses jetway stairs frequently to carry items checked at the gate to the aircraft bin;
- Reviews cargo forms for accuracy and corrects forms as necessary;
- Performs interior aircraft cabin cleaning by hand, including sweeping upholstery, cleans windows, galleys and disposal containers in accordance with applicable paperwork;
- Facilitated safe loading and unloading of baggage, ensuring compliance with safety regulations.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
- Checked cargo and baggage for security to meet TSA regulations.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 10 daily flights.
ASSISTED LIVING CAREGIVER
Stacy Street Adult Residential Care Facility
07.2017 - 01.2021
- Reminding residents to take medication, opening containers for residents, opening prepackaged medication for residents, reading the medication label to residents, observing residents while they take medication, checking the self-administered dosage against the label of the container, and reassuring residents that they have obtained and are taking the dosage as prescribed
- Supervise, assist or provide showers and baths
- Notify management of changes in condition and recommend adjustments in the level of care and service
- You will notify management of changes in condition and recommend adjustments in the level of care and service
- Assist with and lead resident centered activities
- Insured filling system was updated and Policy and codes was followed
- Managed the Intake Process
- Provided compassionate personal care to residents, ensuring comfort and safety.
- Assisted with daily living activities, promoting independence and dignity for each resident.
- Monitored vital signs and reported changes in health status to nursing staff promptly.
- Developed individualized care plans in collaboration with multidisciplinary teams for optimal resident support.
- Trained and mentored new caregivers on best practices in resident care and facility protocols.
- Implemented activity programs that enhanced social engagement among residents, improving overall well-being.
- Advocated for residents' needs, fostering a supportive environment conducive to their emotional and physical health.
- Ensured cleanliness and organization of living spaces, adhering to health and safety regulations consistently.
Transportation Security Administration (TSA)
United States Department of Homeland Security
07.2017 - 11.2019
- Conduct Screening of passenger, baggage, or cargo to ensure compliance with regulations
- Operate security equipment such as x-ray machines
- Help resolve any discrepancies during screening
- Obtain, examine, and verify documentation to ensure it is valid
- Offer exceptional customer service
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Personal Care Attendant
Mississippi Department of Rehabilitation Services
08.2016 - 07.2017
- Helped beneficiaries obtains disability benefits and health insurance
- Helped disabled, chronically ill and cognitively older adults beneficiaries
- Provided treatment plans for clients
- Assisted with client’s discharge plan
- Assisted with everyday necessities such as food, transportation, and all other needs
- Assisted clients in maintaining hygiene and personal grooming, promoting overall well-being.
- Implemented individualized care plans based on client needs, ensuring personalized attention and support.
- Monitored client health and reported changes to healthcare professionals for timely intervention.
- Provided personal care and support to individuals with disabilities, enhancing daily living activities.
- Collaborated with interdisciplinary teams to coordinate services and optimize client outcomes effectively.
- Advocated for clients' rights and needs, ensuring their voices were heard in care decisions.
- Collaborated effectively with healthcare professionals to ensure comprehensive care for clients with complex medical conditions.
- Promoted independence among clients by teaching them essential self-care skills and encouraging autonomy.
Education
Bachelor of Science - Social Work
Belhaven University
Jackson, MS05.2017
Associates of Arts - Liberal Studies
San Jose City College
San Jose, CA05.2012
Skills
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
- Executive presence
- Talent development
- Innovation management
- Inspirational leadership
- Client relationship building
- Sustainable business models
- Leadership and people development
- Operations management
- Business administration
- Management team leadership
- Planning and coordination
Accomplishments
- Field officer for His Hands His Feet Social Work Club Belhaven University
- Coordinated Operations Between other offices
- Helped fundraise
- Disability Awareness Day at The Capitol Jackson MS
- Lobbying on behalf of the disabled population of the state of Mississippi
- Bringing awareness to the senators of the daily needs of the special population
- Homeless Census Population Count City of Jackson MS
- Collecting the number of homelessness in the city of Jackson
- Applying for correct amount of Grants for funding from the state
Certification
California Commercial Drivers License (CDL) HAZMAT, Doubles Triples Tankers and TWIC, CARD
Languages
English
Full Professional
Timeline
CEO
Cordelia Adult Residenal Care Facilty
02.2020 - Current
Ramp Agent
Southwest Airlines
11.2019 - 10.2022
ASSISTED LIVING CAREGIVER
Stacy Street Adult Residential Care Facility
07.2017 - 01.2021
Transportation Security Administration (TSA)
United States Department of Homeland Security
07.2017 - 11.2019
Personal Care Attendant
Mississippi Department of Rehabilitation Services
08.2016 - 07.2017
Associates of Arts - Liberal Studies
San Jose City College
Owner/Operator Truck Driver
Radius Point Logistics LLC
2021 - Current
Bachelor of Science - Social Work
Belhaven University