Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diamond Bouchelion

Oakland,CA

Summary

Reliable employee offering excellent communication and good judgment. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, Excellent time management and problem-solving skills.


Organized and dependable candidate, successful at managing multiple priorities with a positive attitude.


Willingness to take on added responsibilities to meet team goals. Highly organized with dedication to work diligently to accomplish measurable impact.

Overview

8
8
years of professional experience

Work History

Office Coordinator

B Pretty Beauty Lounge
06.2022 - Current
  • Interacted with customers by phone, email or in-person to provide information.
  • Answered and managed incoming and outgoing calls regarding booking inquiries for clients.
  • Maintained salon supplies inventory by checking stock and ordering new supplies.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.

Teacher's Assistant

California State University, East Bay
01.2021 - 05.2021
  • Oversaw students in the virtual academic environment to monitor, enforce rules and support the professor.
  • Supported student learning objectives through personalized and small group assistance.
  • Helped the professor to recognize learning issues evidenced in one-to-one support instruction.
  • Assessed student assignments to check quality and completeness before submission for grading.

Guest Services Representative

Nothing Bundt Cakes
12.2019 - 12.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Intern

Superior Court Of California, Alameda County
08.2018 - 11.2019
  • Sorted and organized legal documents, spreadsheets and reports.
  • Analyzed problems, identified solutions and made decisions.
  • Interacted with customers by phone, email or in-person to provide information.
  • Completed research, compiled data, updated spreadsheets and produced timely reports.
  • Meeting any other tasks asked of me by my superiors.

Sales Associate

Scotch & Soda
06.2015 - 08.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.

Education

Bachelor of Arts - Digital Communications And Multimedia

California State University - East Bay
Hayward, CA
05.2022

Skills

  • Operations support
  • Relationship building
  • Telephone etiquette
  • Team collaboration
  • Administrative tasks
  • Client relations strength
  • Public speaking
  • Administrative support
  • Documentation proficiency
  • Organization and Time management

Timeline

Office Coordinator

B Pretty Beauty Lounge
06.2022 - Current

Teacher's Assistant

California State University, East Bay
01.2021 - 05.2021

Guest Services Representative

Nothing Bundt Cakes
12.2019 - 12.2020

Intern

Superior Court Of California, Alameda County
08.2018 - 11.2019

Sales Associate

Scotch & Soda
06.2015 - 08.2016

Bachelor of Arts - Digital Communications And Multimedia

California State University - East Bay
Diamond Bouchelion