DIAMOND BOUYER
Security Officer
Jacksonville,Florida
Summary
Certified and registered Security Officer and Manager with 8+ years of experience enforcing safety measures in hospitality and entertainment settings. Including but not limited to patrolling on foot and in vehicle, monitoring surveillance cameras, checking identities, resolving conflicts and handling unmarked vehicles. Possess a Florida Class D security guard license. Eager to apply my strong observation, communication, leadership, and crime prevention skills to ensure safeguarding of premises, staff and customers.
Overview
9
9
years of professional experience
Work History
Loss Prevention Officer/ Manager
Ritz Carlton Amelia Island
Amelia Island, FL
04.2019 - Current
- Monitor 440+ room resort premises to detect and prevent signs of potential threats and ensure security of doors and windows
- Train all new security personnel on resort security standard operating procedures
- Maintain daily logs of irregularities and performed duties
- Assist guest with service request and needs, such as after hour retail purchases, deliveries and shipping items
Associate
Aldi
Jacksonville, FL
02.2020 - 04.2021
- Compute sales prices, total purchases and receive and process cash or credit payment
- Help answer questions, recommend, select, and locate or obtain merchandise based on customer needs and desires
- Set up and maintain merchandise displays
- Ensure productivity goals are being met
- Open and close cash registers, performing tasks such as counting money, balancing cash drawers, and making deposits
- Inventory stock and requisition new stock
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Security Officer
Holiday Inn & Suites
Orlando, FL
08.2017 - 04.2019
- Monitor 390 room hotel to detect and prevent signs of potential threats and ensure security of doors and windows
- Inspect and adjust security systems, equipment, or machinery to ensure operational use and to detect evidence of tampering
- Train all new security personnel on hotel security standard operating procedures
- Maintain daily logs of irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
- Assist Police Officers and Fire Department and Rescue during any emergency situations and evacuations
Overnight Stocker
Target Corporation
Orlando, FL
08.2016 - 01.2017
- Collected assigned merchandise and transported to store floor locations using hand trucks
- Realigned merchandise throughout assigned section to give shelves and racks a professional appeal
- Place products on shelves in an attractive manner according to layout guidelines
Greeter
Bags Inc, DISNEY
Orlando, FL
01.2016 - 08.2016
- Greet everyone that arrives and departs resort in a welcoming and fun manner
- Unload and store guest luggage
- Light receptionist duties
- Train new greeters
- Ensure that everyone is having fun
Security Guard
SAFE Management
Jacksonville, Florida
08.2013 - 01.2016
- Monitored football stadium (EverBank Field) and other venues and arenas to detect and prevent signs of potential threats
- Crowd Management Operated detecting devices to screen individuals
- Utilized all physical senses to detect emergency situations and respond to alarms
- Analyzed and produced course-of-action reports and escalated issues to management when necessary
Education
Bachelor of Science - Sports and Exercise Science
University Of Central Florida
Skills
Time Management
Excellent Communication
Leadership
MS Office
Attention to Detail
Critical Thinking
Training and Development
Conflict Resolution
Accomplishments
- Leader of The Pack Award - Safe Management 2015
- Officer of the Quarter 2019 and 2021 Ritz Carlton Amelia Island
Timeline
Associate
Aldi
02.2020 - 04.2021
Loss Prevention Officer/ Manager
Ritz Carlton Amelia Island
04.2019 - Current
Security Officer
Holiday Inn & Suites
08.2017 - 04.2019
Overnight Stocker
Target Corporation
08.2016 - 01.2017
Greeter
Bags Inc, DISNEY
01.2016 - 08.2016
Security Guard
SAFE Management
08.2013 - 01.2016
Bachelor of Science - Sports and Exercise Science
University Of Central Florida