
Reliable and hardworking retail associate with experience in costumer service, stock room operations, cashiering, and visual merchandising. Skilled at helping customers, organizing inventory, processing shipments, and keeping the sales floor clean and visually appealing. Works well in fast paced environments, communicates effectively with team members and costumers, and always focuses on creating a positive shopping experience.
• Assisted costumers on the sales floor by providing product recommendations and helping meet costumers needs in a fast paced retail environment.
• Operated cash register and processed transactions when needed.
Transitioned from Sales Associate to Stock Room Associate with the responsibility’s of inventory support and order fulfillment.
• Managed stock room organization and maintained accurate inventory flow.
• Completed product locates, handled shipping tasks, and prepared costumer store orders for delivery.
• Used Runner app system to retrieve footwear and merchandise for Sale Associates to improve costumer service speed.
• Participated in floor sets and maintained visual merchandising standards through the sales floor, fitting rooms and displays.
• Developed creative visual displays to showcase merchandise and enhance the costumers shopping experience.
• Planned seasonal floor changes, including decorations, props, and promotional visuals.
• Organized store layouts, fixtures, and product placement according to company visual merchandising standards.
• Assisted with store recovery and maintained cleanliness and organization before, during and after store hours.
• Assisted costumers with product selection, sizing and styling recommendations.
• Provided information regarding products, pricing, promotions, and store services.
• Engaged costumers in professional and friendly conversations to identify needs and improve sale opportunities.
• Answered incoming phone calls and assisted costumers with store, product, and service information.
• Collaborated with team members to meet daily sale goals and maintain store operations.
• Verified products were properly labeled and organized before stocking merchandise on sales floor shelves.
• Handled cash register transactions.
• Provided good costumer service.
• Answered costumer questions regarding store hours, wait times, products and services.
• Created balloon arrangements and balloon arches customized to costumer requests.
• Assisted costumers with event decoration selections and ensured satisfaction with final designs.
Costumer service
Professionalism
Leadership
Communication skills
Attention to detail
Product knowledge
Team collaboration
Organization skills
• ABA Bank Teller Certificate