Diamond Chatman
Detroit,MI
Summary
Engaged Customer Service Rep with a strong background in fast-paced retail environments. Combines effective communication and problem-solving skills to enhance customer satisfaction and loyalty. Focused on resolving inquiries and elevating service standards to support team objectives and drive positive outcomes.
Overview
7
7
years of professional experience
Work History
Inspector
Kautex
Detroit, Michigan
04.2025 - 07.2026
- Conducted thorough inspections of products for quality and compliance standards.
- Utilized precision measuring tools to assess product specifications accurately.
- Collaborated with production teams to address quality control issues promptly.
Production Worker
Stellantis
Detroit, MI
04.2021 - 03.2023
- Operated machinery and equipment to assemble vehicle components efficiently and safely.
- Maintained strict adherence to production schedules, ensuring timely task completion and upholding highest standards of quality control.
- Collaborated with team to troubleshoot issues and optimize production processes, supporting continuous improvement initiatives.
- Additionally, I performed regular maintenance checks and adhered to all safety protocols to minimize downtime and ensure a safe working environment.
- Maintained meticulous records of production data and participated actively in team meetings to discuss performance metrics and set productivity goals.
Quality Inspector
Ground Effects
Sterling Heights, MI
12.2019 - 04.2021
- Evaluated products and processes to ensure compliance with quality standards and customer specifications.
- Conducted thorough inspections of materials and finished products, identified non-conformities, and initiated corrective actions to address issues.
- My role involved collaborating closely with production teams to enhance product quality, implementing rigorous testing procedures, and maintaining detailed inspection records.
- Contributed to continuous improvement initiatives, leading to a reduction of defects and fostering a culture of quality excellence.
- Utilized keen attention to detail and commitment to quality assurance to maintain company's reputation for high-quality products.
Education
High School Diploma - General Studies
Detroit, MISkills
- Quality assurance
- Product inspection
- Measuring tools
- Attention to detail
- Time Management
- Problem-Solving
- Communication
- Empathy
Timeline
Inspector
Kautex
04.2025 - 07.2026
Production Worker
Stellantis
04.2021 - 03.2023
Quality Inspector
Ground Effects
12.2019 - 04.2021