Summary
Overview
Work History
Education
Skills
Extracurricular Activities
References
Timeline
Generic

Diamond Doctor

Jacksonville,NC

Summary

Dynamic and results-oriented professional with extensive experience in customer service and workspace management, particularly at Beauty Depot. Demonstrated ability to enhance customer satisfaction and streamline operations, achieving high efficiency and positive outcomes. Skilled in problem-solving and communication, consistently meeting and exceeding employer expectations with a positive and proactive approach.

Overview

9
9
years of professional experience

Work History

Retail Sales Associate, Cashier

Beauty Depot
10.2024 - 12.2024
  • At this job, Diamond maintained a clean and organized store environment, contributing to a positive customer experience. Helped customers complete purchases, locate items, and join reward programs. Handled high volume transactions during peak periods without compromising service quality or accuracy. Operated POS terminals and cash drawer balancing. Assisted customers in selecting and purchasing various wigs. Occupied downtimes by cleaning and maintaining store areas.

Personal Shopper

Walmart
02.2022 - 04.2023

At this job, Diamond placed completed orders in labeled, temperature-appropriate storage pending customer pick up. Consistently met deadlines and quality goals for accuracy and timeliness. Memorized store layouts and planograms to fulfill orders using shortest, most efficient route. Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Cashier

Food Lion
09.2021 - 01.2022

At this job, Diamond aided in the checkout process and bagged customer groceries. Ensured proper maintenance of self-checkout stations. Ensured adequate supply of candy and snacks at the registers upon instruction. Ensured cleanliness and functionality of all registers.

Front Desk Receptionist

Transitions Homeless Center
01.2021 - 07.2021
  • At this job, Diamond maintained the resident log-in, entered numerical info into databases in a timely and accurate manner, greet visitors in a professional and friendly manner, forwards calls and/or takes messages for other staff members, assisted in signing residents into residence halls, assisted security in enforcing rules and securing the building, and utilized daily computer management skills

Assistant

Inclement Weather Center
01.2021 - 03.2021

At this job, Diamond assisted and fed homeless individuals during seasonal employment.

Volunteer

Oliver Gospel Thrift Store
12.2020
  • At this event, the volunteer helped the store and accommodate their needs at the time
  • The volunteer helped sort and fold clothes, label items and set them up in store

Volunteer

Only God’s Word Christain Church “The Pantry,”
05.2020 - 06.2020
  • At this event the church carried out a food drive for their community
  • The volunteer would hand out food to people who came, depending on their family size
  • The volunteer would also talk with participants of the food drive and keep the overall morale of the event uplifting and welcoming

Volunteer

Only God’s Word Christain Church Pastoral Anniversary
01.2016 - 01.2020
  • At this event held annually the volunteer was a server
  • The volunteer helped serve food and drinks to those attending the event and cleaned after the event

Babysitter

Baby Sitting
06.2018 - 08.2018
  • As a babysitter, Diamond would watch over children (Age 4) during set hours
  • She would feed, play, and take care of the children she watched
  • She would also have set exercises and games she would play to teach specific objectives that they would have problems with and also practice reading and writing with them

Hostess

Family Restaurant
10.2015 - 11.2015
  • At this family diner, the volunteer was a hostess and helped sit customers down at tables, manage tables and refill drinks and take out food
  • The volunteer also helped with customer service while taking orders over the phone

Education

1st Year College Student - liberal art studies

Coastal Carolina University
Conway, SC
05.2020

High School Degree -

Blythewood Highschool
Blythewood, SC
06.2019

Skills

  • Workspace Management
  • Good Communication Skills
  • Hard Working/Honest
  • Dependable/Reliable
  • Goal Oriented
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving
  • Positive attitude
  • Attention to detail
  • Customer service

Extracurricular Activities

Blythewood High School Marching Band, 2015-2019 Blythewood High School Winterguard, 2015-2019 Blythewood High School West African Drum and Dance Ensemble, 2015-2019 Blythewood High School Concert Band, 2015-2019 Blythewood Lady Bengals, 2017 Blythewood Steel Pan Ensemble, 2019 Coastal Carolina Marching/Pep Band, 2019-2020

References

  • William Eschenfelder, (803) 673-1058, wveschenfelder12@gmail.com
  • Daquana Lingo, (856) 839-1560, lingoana@gmail.com
  • Jacob Fulks, (803) 269-3890

Timeline

Retail Sales Associate, Cashier

Beauty Depot
10.2024 - 12.2024

Personal Shopper

Walmart
02.2022 - 04.2023

Cashier

Food Lion
09.2021 - 01.2022

Front Desk Receptionist

Transitions Homeless Center
01.2021 - 07.2021

Assistant

Inclement Weather Center
01.2021 - 03.2021

Volunteer

Oliver Gospel Thrift Store
12.2020

Volunteer

Only God’s Word Christain Church “The Pantry,”
05.2020 - 06.2020

Babysitter

Baby Sitting
06.2018 - 08.2018

Volunteer

Only God’s Word Christain Church Pastoral Anniversary
01.2016 - 01.2020

Hostess

Family Restaurant
10.2015 - 11.2015

1st Year College Student - liberal art studies

Coastal Carolina University

High School Degree -

Blythewood Highschool
Diamond Doctor