Diamond Doyle
Rialto,CA
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
3
3
years of professional experience
Work History
Family Caregiver
Private
10.2023 - Current
- Contributed to a positive atmosphere within the home setting by engaging in meaningful conversations and recreational activities with patients.
- Facilitated open communication between family members and healthcare providers, fostering collaborative decision-making regarding patient care.
- Provided end-of-life care and support for patients and their families, ensuring dignity, comfort, and emotional closure during difficult times.
- Developed strong relationships with patients and their families through empathetic listening skills, trust-building, and consistent follow-through on commitments.
Medical Assistant
Inland Urology Medical Group
03.2023 - 10.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
Front Desk Representative
Kaiser Permanente
06.2021 - 08.2022
- Answer, screen, and direct phone calls to the appropriate departments using multi-line system
- Comfort patients by anticipating patients anxieties, answer patients questions, and maintain the reception area
- Protect patients rights by maintaining confidentiality of medical, personal, and financial information
- Maintain confidentiality of all doctor, staff, and patient information.
Education
Medical Assistant -
American Career College
04.2023
Wilmer Amina Carter High School
05.2020
Skills
- Works well independently and as a team player
- Compassionate Caregiving
- Hospice Care
- Medical terminology knowledge
- HIPAA Compliance
- Patient-focused care
- Problem-solving skills
- Listening Skills
- Time Management
- Client Relationship Development
Timeline
Family Caregiver
Private
10.2023 - Current
Medical Assistant
Inland Urology Medical Group
03.2023 - 10.2023
Front Desk Representative
Kaiser Permanente
06.2021 - 08.2022
Medical Assistant -
American Career College
Wilmer Amina Carter High School