Diamond Dozier

I am an dynamic customer service professional with a proven track record at Terminix Pest Control, excelling in problem resolution and outstanding communication. Adept at enhancing customer satisfaction through effective complaint handling and timely service coordination. Recognized for training new hires and improving service efficiency, ensuring a positive experience for all clients. Offering strong interpersonal skills and positive attitude, eager to learn and develop in customer-focused environment. Brings solid foundation in communication and problem-solving. Ready to use and develop organizational and multitasking abilities in a customer service agent role.Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.