Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DIAMOND FLORES

Summary

Healthcare professional with extensive experience in patient care and clinical support. Proven ability to assist in dermatological procedures and manage patient records accurately. Reliable team collaborator focused on achieving optimal patient outcomes and adapting to dynamic clinical environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Beauty Advisor

Sephora
10.2024 - Current
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Conducted informative in-store product demonstrations, leading to heightened consumer awareness of new releases.

Esthetician Assistant

The Skin Sanctuary Houston
04.2021 - 09.2024
  • Helped streamline appointment scheduling processes for better time management within the spa setting.
  • Increased client comfort levels during treatments by explaining procedures step-by-step while addressing any questions or concerns they may have had.
  • Demonstrated excellent multitasking abilities while assisting with multiple esthetician appointments simultaneously without compromising quality or client satisfaction levels.
  • Improved treatment efficiency by maintaining a clean, organized, and well-stocked workspace.

Office Assistant

Simply Reiki Houston
09.2023 - 08.2024
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Increased team productivity, organizing and scheduling appointments and meetings without overlap.

Founder

The Lightworker's Essentials
11.2021 - 07.2024
  • Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
  • Established a successful business by identifying market needs and developing innovative solutions.
  • Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.

Social Media Manager

Soul Cozy Coaching & Social Media Management
01.2023 - 10.2023
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Developed targeted advertising campaigns, driving website traffic and generating leads.
  • Monitored social media trends to keep brand's content relevant and engaging.

Medical Records Clerk

AK Law Firm
07.2019 - 02.2020
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Uploaded physician progress notes, history, and physicals into electronic medical records.

Certified Medical Assistant

Southeast Dermatology
07.2018 - 07.2019
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Provided support during skin surgeries, ensuring optimal results.

Education

Medical Assisting

San Jacinto College
Houston, TX
05-2018

Skills

  • Suture removal
  • Equipment sterilization
  • Pathology specimen handling
  • Skin biopsy assistance
  • HIPAA compliance
  • Compassionate
  • Sterilization techniques
  • Patient triage
  • Phlebotomy

Certification

  • CMA - Certified Medical Assistant
  • RMA - Registered Medical Assistant

Timeline

Beauty Advisor

Sephora
10.2024 - Current

Office Assistant

Simply Reiki Houston
09.2023 - 08.2024

Social Media Manager

Soul Cozy Coaching & Social Media Management
01.2023 - 10.2023

Founder

The Lightworker's Essentials
11.2021 - 07.2024

Esthetician Assistant

The Skin Sanctuary Houston
04.2021 - 09.2024

Medical Records Clerk

AK Law Firm
07.2019 - 02.2020

Certified Medical Assistant

Southeast Dermatology
07.2018 - 07.2019

Medical Assisting

San Jacinto College

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