Diamond Frank
Los Banos,CA
Overview
12
12
years of professional experience
Work History
Day Care Assistant
A1 Childcare
01.2017 - Current
- Supervised children to maintain safety and promote a secure environment
- Assisted with meal preparation, activities, and behavior monitoring
- Maintained daily schedules and activity organization
- Updated parents on children's care and activities to foster communication and trust
- Managed multiple tasks with patience to support a positive and engaging atmosphere
Project Coordinator / Receptionist
Restoration Management Company
03.2016 - 10.2016
- Coordinated technician schedules and daily assignments to optimize workflow.
- Served as primary point of contact for clients and technicians, facilitating effective communication.
- Managed daily email correspondence and office communications, ensuring timely responses.
- Maintained organized front desk and office environment
- Processed employee timecards accurately
- Payroll documentation
- Managed digital files using Dropbox
- Perform various administrative task
Administrative assistant manager
Goldrush Getaways
03.2015 - 02.2016
- Data entry
- Prepare and complete contracts daily
- Greet and assist visitors professionally
- Check in visitors and verify appointments
- Verify credit card information and identification
- Review contracts for completeness and accuracy
- Schedule and coordinate appointments
- Conduct property tours
- Assist with training and supervising new employees
- Utilize marketing and sales strategies
Receptionist
Bay Area Movement
09.2014 - 02.2015
- Coordinated client appointments and introductions, enhancing visitor experience
- Managed incoming calls, ensuring efficient routing to appropriate personnel
- Maintained organized front desk operations
- Deal with complaints, concerns
- Streamlined sorting and distribution of incoming and outgoing mail, improving communication flow
- Utilize sales and marketing strategies
- Conduct facility tours
Education
High School Diploma -
John B. Allard High School
Summary
Dependable and customer-focused professional with experience in reception, administrative support, customer service, appointment scheduling, and maintaining accurate records. Strong communication, organization, and multitasking skills with a natural ability to build positive relationships and provide excellent customer service. Eager to bring my experience, professionalism, and strong work ethic while learning and growing within the role.
Skills
• Customer Service & Client Relations
• Sales Strategies & Customer Engagement
• Professional Phone & Email Communication
• Appointment Scheduling
• Reception & Front Desk Operations
• Payment & Transaction Processing
• Contract Preparation & Review
• Problem Solving & Conflict Resolution
• Attention to Detail & Accuracy
• Data Entry & Record Keeping
Timeline
Day Care Assistant
A1 Childcare
01.2017 - Current
Project Coordinator / Receptionist
Restoration Management Company
03.2016 - 10.2016
Administrative assistant manager
Goldrush Getaways
03.2015 - 02.2016
Receptionist
Bay Area Movement
09.2014 - 02.2015
High School Diploma -
John B. Allard High School