Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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DIAMOND GOUVEIA

Hilo

Summary

Care-focused Phlebotomist bringing strong patient care to the laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need.

Overview

6
6
years of professional experience

Work History

Receptionist

Advance Auto
08.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Maintained confidentiality of information regarding clients and company.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.

Food prep / Cashier & Manager

Kalo Bombs
01.2023 - 08.2024
  • Prepare pa'i'ai daily in accordance with established procedures.
  • Prepare, review, and process accounts payable, accounts receivable, and employee payroll.
  • Monitor food preparation methods, portion sizes, garnishing, and presentation to ensure food is prepared and presented to the highest standards.
  • Count money, make bank deposits, and maintain accurate financial records.
  • Monitor compliance with health and fire regulations regarding food preparation, serving, and building maintenance.
  • Create specialty dishes and develop recipes for future use.
  • Receive payments, issue receipts, and maintain a comprehensive record of all cash transactions.

Vacation home cleaner

CT Cleaning
06.2019 - 01.2023
  • Combine cleaning solutions, abrasive compositions, or other compounds according to established formulas.
  • Ensure the timely and accurate inventory of all necessary supplies.
  • Sweep, shovel, or vacuum loose debris or salvageable scrap into designated containers and dispose of them from work areas.
  • Utilize carts or hoists to transport materials, equipment, or supplies to and from work locations.
  • Inspect parts, equipment, and residential structures for cleanliness, damage, and compliance with applicable standards or regulations.

Education

High School diploma -

Hilo High School
05.2021

Skills

  • Venipuncture
  • Health and safety
  • Sanitation and sterilization
  • Specimen preparation
  • Specimen labeling procedures
  • Data entry
  • Proper labeling
  • Quality assurance
  • HIPAA compliance

Personal Information

Timeline

Receptionist

Advance Auto
08.2024 - Current

Food prep / Cashier & Manager

Kalo Bombs
01.2023 - 08.2024

Vacation home cleaner

CT Cleaning
06.2019 - 01.2023

High School diploma -

Hilo High School

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