Diamond Gray
Bethesda,MD
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Executive Assistant
Department Of Laboratory Medicine, NIH
11.2022 - Current
- Administrative Support:Provide high-level administrative task support within the branch.
Establish and prioritize meetings, appointments, or reschedule/refuse invitations.
Keep government abreast of all commitments via the maintenance of daily calendars.
- Operations Coordination:Coordinate day-to-day office operations, including problem and conflict resolution.
Organize and prioritize tasks to ensure efficient workflow.
- Communication Management:Draft, review, and send communications on behalf of the Branch Chief.
Receive and summarize incoming materials and information from meetings.
- Calendar Management:Update and maintain shared calendars, rearranging for urgent situations.
Coordinate meetings, conference calls, seminars, workshops, and courses for staff.
- Documentation and Reporting:After meetings, review folders/notes for follow-up actions; summarize and distribute minutes.
Create summaries and reports based on gathered information.
- Process Improvement:Implement solutions to drive continuous improvement of business processes.
Research and propose new administrative procedures.
- Database and Records Management:Develop and manage databases for protocol metadata and quality control checks.
Maintain records including office procurements and reimbursement procedures.
- Project Management:Work independently on special projects; research and initiate actions.
Collaborate with administrative staff to ensure timely fulfillment of purchase requests. - Compliance and Reporting:Monitor compliance with program policies and procedures.
Gather, compile, analyze, and evaluate data for performance management goals.
- Strategic Planning:Provide guidance and assistance in developing components of short-term and long-range plans.
Stay abreast of and implement current regulations, policies, and procedures.
- Special Projects:Plan and complete various special projects, providing editorial and logistical assistance.
Laboratory Technical Assistant
UVA Prince William Hospital
10.2021 - 11.2022
- Prioritized assigned work, ensuring efficient task management and timely completion.
- Maintained accurate records of work performed, taking corrective action in case of defective records or inadequate care plans.
- Engaged in instrument maintenance and conducted basic troubleshooting of LC-MS/MS, serving as the primary operator for LC-MS/MS.
- Reviewed QC and calibrator performance to ensure assay integrity and accuracy.
- Demonstrated proficiency in proper venipuncture techniques, including the order of draw and site selection.
- Followed departmental policies to correctly identify patients before specimen collection.
- Correctly input lab orders in the Laboratory Information System (LIS), confirming the completeness of lab prescriptions.
- Properly labeled, documented, and evaluated specimen acceptability.
- Assisted in the histopathology department with surgical and cytology specimen processing.
- Effectively communicated with medical offices, hospital departments, and patients.
- Awarded a patient safety certificate in April 2022 for exemplary commitment to safety standards.
Reference Test Clerk
LabCorp
04.2019 - 10.2021
- Tracked and released pending tests and results: Monitored the status of tests, ensuring timely release of results and maintaining efficient workflow.
- Troubleshooting and issue resolution: Played a key role in troubleshooting, investigating, and resolving client and specimen issues, contributing to a seamless testing process.
- Accurate specimen shipping: Ensured precise and timely shipment of specimens to designated lab locations, maintaining the integrity of the testing process.
- Record keeping excellence: Maintained meticulous record-keeping for specimens sent or scheduled for testing, contributing to organized and efficient documentation.
- Client assistance: Provided valuable support to clients by addressing inquiries promptly and professionally, enhancing overall customer satisfaction.
Surgical Assistant/Instrument Technician
Fairfax Oral and Maxillofacial Surgery
02.2018 - 01.2019
- Applied antiseptics and sterile dressings to cover surgical locations, enhancing healing processes.
- Ensured unobstructed views during surgical procedures by proficiently retracting, sponging, and suctioning surgical sites.
- Played a crucial role in extraction, implant, and biopsy procedures, contributing to successful surgical outcomes.
- Assisted in consultations and post-operative patient visits, maintaining a high standard of patient care.
- Provided detailed Electronic Medical Record (EMR) notes for surgeries, ensuring accurate documentation.
- Acquired in-depth knowledge of medical terms, instruments, and practices used daily, demonstrating commitment to continuous learning.
- Conducted Panorex and CBCT scans, contributing to comprehensive patient assessments.
- Expertly recovered patients after surgical general anesthesia procedures, including providing aftercare instructions and monitoring vital signs.
Customer Service Representative
iLikebus Inc.
08.2017 - 05.2018
Education
Bachelors of Art-Anthropology -
University of North Carolina-Greensboro
North Carolina05.2017
Skills
Project management experience
Credentialing
Correspondence preparation
Database coordination
Privacy Compliance
Employee training and Development
Federal Payroll and scheduling
Strategic planning
Analytical and Critical Thinking
Cultural Awareness
Federal Travel
Federal Expense reconciliation
Event Organization
technical proficiencies
· ITAS, Concur, POTS, Softlab, softpath, medialab, ,Adobe Pro, Endnote,Microsoft (office 365,Suite,sharepoint,Teams,Visio,publisher, Skype), Google suite, ,Epic healthcare systems, Zoom, and,Webex
Certification
Public Trust
Timeline
Executive Assistant
Department Of Laboratory Medicine, NIH
11.2022 - Current
Laboratory Technical Assistant
UVA Prince William Hospital
10.2021 - 11.2022
Reference Test Clerk
LabCorp
04.2019 - 10.2021
Surgical Assistant/Instrument Technician
Fairfax Oral and Maxillofacial Surgery
02.2018 - 01.2019
Customer Service Representative
iLikebus Inc.
08.2017 - 05.2018
Bachelors of Art-Anthropology -
University of North Carolina-Greensboro