Diamond Gregory
Dallas,TX
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
2
2
Languages
1
1
year of post-secondary education
6
6
years of professional experience
Work History
Store Manager
Circle K
Dallas, Tx
12.2025 - Current
- Managed daily store operations and ensured compliance with company policies.
- Oversaw inventory management and organized stock replenishment processes.
- Trained and supervised team members to enhance customer service skills.
Work From Home Agent
New York Life Insurance Co
Dallas, Tx
11.2023 - 12.2025
- Assisted customers with inquiries about solar energy solutions and installation processes.
- Managed scheduling for consultation appointments with prospective solar clients.
- Utilized customer relationship management software to track interactions and follow-ups.
Work From Home Agent
Sunpro Solar
Dallas, Tx
09.2022 - 11.2023
- Assisted customers with inquiries about solar energy solutions and installation processes.
- Managed scheduling for consultation appointments with prospective solar clients.
- Utilized customer relationship management software to track interactions and follow-ups.
Cashier
Walmart
Dallas, Texas
08.2020 - 09.2022
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained clean and organized checkout areas for optimal customer experience.
Education
Bachelor Degree - Communications
Western Governors University
Salt Lake City, UT 09.2025 - 09.2026
Skyline High School
Dallas, TexasSkills
- Customer service
- Inventory optimization
- Operational planning
- Project management
- Team training
- Team building
- Effective communication
- Conflict resolution
- Data analysis
Languages
English
Native/ Bilingual
A1
Spanish
Limited
A1
Timeline
Store Manager
Circle K
12.2025 - Current
Bachelor Degree - Communications
Western Governors University
09.2025 - 09.2026
Work From Home Agent
New York Life Insurance Co
11.2023 - 12.2025
Work From Home Agent
Sunpro Solar
09.2022 - 11.2023
Cashier
Walmart
08.2020 - 09.2022
Skyline High School