DIAMOND HOLT
humble,Texas
Summary
To secure a position as a cashier at Target where I can apply my strong customer service skills, efficient time management, and ability to handle high-pressure situations. I aim to contribute to a positive shopping experience by providing fast, accurate, and friendly service, while maintaining a welcoming and organized environment for customers.
Overview
5
5
years of professional experience
Work History
Ramp Agent
Worldwide Flight Services
Humble, TX
09.2023 - Current
- Checked flight manifests to ensure accuracy of luggage loaded onto planes.
- Organized baggage carts for loading onto planes accurately according to airline specifications.
- Communicated effectively with ground crew members to ensure smooth operation of flights.
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
Youth Development Counselor
Ymca Of Greater Houston
Kingwood, TX
02.2023 - 09.2023
- Facilitated group activities and workshops that promoted social, emotional and educational development.
- Organized community events and activities to engage youth in positive experiences.
- Provided guidance, support and mentorship to at-risk youth.
- Developed individual plans for each client outlining goals and objectives for growth.
- Collaborated with parents and guardians to ensure successful implementation of plans.
- Maintained detailed records of client progress for evaluation purposes.
- Taught basic life skills such as budgeting, job searching and communication techniques.
- Mentored youth by providing advice on personal issues such as self-esteem building, stress management or relationship problems.
Ramp Agent
Swissport Cargo Services
Humble, TX
07.2022 - 06.2023
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Communicated effectively with ground crew members to ensure smooth operation of flights.
- Verified correct labeling of containers containing hazardous materials for transport on planes.
- Conducted weight and balance calculations to ensure aircraft safety.
Restaurant Team Member
Whatabuger
Humble, TX
10.2019 - 07.2022
- Provided quality customer service with a friendly attitude.
- Communicated clearly with kitchen staff regarding order specifics.
- Checked expiration dates on food products regularly and replaced expired items.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained safe food handling practices to prevent germ spread.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Education
Associate of Science - Engineering (Pre-Engineering)
Lone Star College System
Kingwood, TXSkills
- Load Planning Communication
- Problem-Solving
- Security processes
- Customer Service
- Positive Reinforcement
- Paperwork and reporting
Timeline
Ramp Agent
Worldwide Flight Services
09.2023 - Current
Youth Development Counselor
Ymca Of Greater Houston
02.2023 - 09.2023
Ramp Agent
Swissport Cargo Services
07.2022 - 06.2023
Restaurant Team Member
Whatabuger
10.2019 - 07.2022
Associate of Science - Engineering (Pre-Engineering)
Lone Star College System
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