Summary
Overview
Work History
Skills
Timeline
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Diamond Jamerson

Arlington,TX

Summary

Adept at enhancing production efficiency and quality control, my tenure at PPG Aerospace underscored my ability to optimize operations and enforce safety protocols. Demonstrating reliability and adaptability, I spearheaded initiatives that significantly reduced equipment downtime and improved product standards, embodying a blend of technical proficiency and steadfast commitment to excellence.

Overview

6
6
years of professional experience

Work History

Production Operator

PPG Aerospace
01.2023 - 11.2024
  • Used equipment properly to avoid workplace hazards or injuries.
  • Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
  • Set up and adjusted machines for day-to-day operations.
  • Participated in training sessions to enhance skills and knowledge.
  • Documented production information via daily system logs and discussed issues with management.
  • Inspected final products for defects and flaws using proper QA procedures.
  • Improved production efficiency by optimizing machine settings and conducting routine maintenance.
  • Conducted thorough inspections of finished products, ensuring that they met or exceeded all specifications before shipment to customers.
  • Maintained detailed records of production data, ensuring accuracy for inventory tracking and performance evaluation purposes.
  • Reduced downtime with proactive troubleshooting and timely resolution of equipment issues.

Claims Representative

State Farm
07.2021 - 11.2022
  • Worked productively in fast-moving work environment to process large volumes of claims.
  • Followed up with customers on unresolved issues.
  • Improved customer satisfaction by providing timely and accurate information on claim status and resolution.
  • Maintained compliance with industry regulations by adhering to established procedures and guidelines in claims handling.
  • Developed strong relationships with clients, facilitating trust and open communication during the claims process.
  • Enhanced claim processing efficiency by streamlining workflows and implementing best practices.
  • Collaborated with cross-functional teams to expedite complex claims investigations and resolutions.
  • Minimized financial losses by identifying fraudulent claims through thorough analysis and investigation.
  • Negotiated favorable settlements with claimants, resulting in cost savings for the company.
  • Collaborated with internal departments and external vendors to resolve claims.

Material Handler

Phoenix Assurance
01.2019 - 06.2021
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Transported inventory items to appropriate locations.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.

  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.

Skills

  • Reliability and punctuality
  • Manufacturing
  • Adaptable to change
  • Material quality control
  • Material quality inspection
  • Workplace organization
  • Packaging management
  • Safety program enforcement

Timeline

Production Operator

PPG Aerospace
01.2023 - 11.2024

Claims Representative

State Farm
07.2021 - 11.2022

Material Handler

Phoenix Assurance
01.2019 - 06.2021

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Diamond Jamerson