Diamond Mcgee
The Bronx
Summary
Detail-oriented professional with strong communication skills in customer service and healthcare. Committed to supporting patient care and ensuring compliance with safety protocols. Looking forward to future growth and taking the next leap.
Overview
4
4
years of professional experience
Work History
Phlebotomy Intern
Fox Hospital
Oneonta
04.2024 - 09.2025
- Assisted patients in preparing for blood draws by explaining steps and addressing concerns.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Maintained a fully stocked phlebotomy cart, carrier, and station.
- Coordinated workflow based on stat, schedule, or outpatient needs
- Maintained accurate records of specimen collection and patient interactions to ensure compliance with healthcare regulations.
- Ensured compliance with safety protocols and infection control guidelines when performing blood draws.
Sales Associate
Walmart
Oneonta
09.2022 - 04.2024
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Built and maintained relationships with peers and upper management to drive team success.
- Operated cash register and processed customer transactions efficiently.
- Restocked shelves and ensured product availability for shoppers.
- Monitored inventory levels and reported discrepancies to management.
- Trained new team members in cash register operation, stock procedures, and customer services.
Teacher's Aide
PS107X Public School
The Bronx
06.2021 - 08.2022
- Assisted teachers with lesson preparation and curriculum implementation.
- Created and coordinated age-appropriate enrichment activities to drive social, emotional, and intellectual development.
- Provided individualized and small group support to reinforce classroom topics and promote student learning.
- Utilized instructional techniques and hands-on curriculum to retain interest and maximize receptive learning in students.
- Monitored student behavior. Providing guidance and redirection as needed.
- Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
- Maintained a clean and organized classroom environment.
- Established positive relationships with student, parents, fellow teachers and school administrators.
Education
High School Diploma -
Bronx Arena High School
The Bronx, NY05-2021
Job Corps Clinical Medical Assistant Program
Timeline
Phlebotomy Intern
Fox Hospital
04.2024 - 09.2025
Sales Associate
Walmart
09.2022 - 04.2024
Teacher's Aide
PS107X Public School
06.2021 - 08.2022
High School Diploma -
Bronx Arena High School
Job Corps Clinical Medical Assistant Program