Diamond Richardson
Pittsburgh,PA
Summary
Organized professional with experience in high-volume restaurants. Fulfills customer orders while maintaining a clean and safe environment. Delivers quality food and offers great organizational skills. Skilled in optimizing operational efficiency and customer satisfaction, embodying a goal-oriented approach with a knack for quick learning.
Overview
1
1
year of professional experience
Work History
To-Go Server
Applebee's Neighborhood Grill & Bar
03.2024 - 08.2024
- Washed hands regularly throughout shift to comply with safety and sanitation protocol.
- Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items.
- Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
Cashier/Cook
Burger King
10.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
Bachelor of Science - Neuroscience
University of Pittsburgh
Pittsburgh, PA05-2028
Skills
- Phone etiquette
- Collaboration
- Quick learner
- Flexibility
- Goal oriented
Timeline
To-Go Server
Applebee's Neighborhood Grill & Bar
03.2024 - 08.2024
Cashier/Cook
Burger King
10.2023 - 03.2024
Bachelor of Science - Neuroscience
University of Pittsburgh
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