Diamond Clements
Waycross,GA
Summary
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
4
4
years of professional experience
Work History
Owner
Touch By Diamond LLC
03.2022 - Current
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Promoted business via social media to generate leads and maximize brand identity.
Verification Specialist
Startek USA
10.2021 - 04.2022
- Demonstrated excellent attention to detail while handling sensitive client information, ensuring confidentiality at all times.
- Handled customer inquiries and suggestions courteously and professionally.
Seasonal Worker
Lowes Home Improvment
05.2020 - 01.2021
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Customer Service Representative
Parkers Corporation
12.2019 - 04.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
Associate of Science - Cosmetology
Coastal Pines Technical College
Waycross, GA12.2024
High School Diploma -
Riverdale High School
Riverdale, GA05.2016
Skills
- Teamwork and Collaboration
- Customer Needs Assessments
- Hair styling techniques
- Calm and Professional Under Pressure
- Motivating Clients
- Customer Service
- Organization and Time Management
- Appointment Scheduling
- Client consultation
- Critical Thinking
Timeline
Owner
Touch By Diamond LLC
03.2022 - Current
Verification Specialist
Startek USA
10.2021 - 04.2022
Seasonal Worker
Lowes Home Improvment
05.2020 - 01.2021
Customer Service Representative
Parkers Corporation
12.2019 - 04.2020
Associate of Science - Cosmetology
Coastal Pines Technical College
High School Diploma -
Riverdale High School
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