Diamond Sashington
Stockton,CA
Summary
Dedicated healthcare worker showcasing exceptional customer service and medical terminology proficiency. Expert in ensuring patient satisfaction and safety, adept at multitasking and problem-solving. Demonstrated ability to maintain confidentiality and efficiently manage patient data, contributing to enhanced patient care and outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Stockton Region Rehabilitation Hospital
08.2024 - Current
- Provide compassionate care to patients in a fast-paced healthcare environment, ensuring patient comfort and safety.
- Answer patient questions regarding their care, explain procedures, and address any concerns to ensure a positive patient experience.
- Work with multidisciplinary teams to relay patient needs and follow care protocols.
- Maintain patient confidentiality and comply with HIPAA regulations to protect sensitive health information.
- Serve as a liaison between patients and healthcare providers, ensuring clear communication and timely response to inquiries.
Certified Nursing Assistant
O'Connor Woods
05.2022 - 02.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
Licensed Vocational Nurse - Nursing
Xavier College School of Nursing
Stockton, CA11-2025
High School Diploma -
Ronald E. McNair Highscool
Stockton, Ca05-2018
Skills
- Customer Service: Strong communication and interpersonal skills with a focus on patient satisfaction
- Medical Terminology: Familiarity with medical terms and procedures, facilitating smooth communication between patients and healthcare providers
- Appointment Scheduling: Experience managing patient appointments and coordinating with healthcare providers
- Data Entry & Electronic Health Records (EHR): Proficient in data entry, patient documentation, and familiarity with healthcare software like [list any software you've used, if applicable]
- Patient Confidentiality: Knowledge of HIPAA regulations and commitment to patient privacy
- Multitasking: Ability to handle multiple patient requests, phone calls, and administrative tasks simultaneously
- Problem Solving: Skilled in resolving patient inquiries, addressing concerns, and ensuring positive outcomes
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- First Aid Certification - American Red Cross or American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Patient Care Technician
Stockton Region Rehabilitation Hospital
08.2024 - Current
Certified Nursing Assistant
O'Connor Woods
05.2022 - 02.2024
- Basic Life Support (BLS) Certification - American Heart Association.
- First Aid Certification - American Red Cross or American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Licensed Vocational Nurse - Nursing
Xavier College School of Nursing
High School Diploma -
Ronald E. McNair Highscool
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