Effective time management
Food preparation
Hardware evaluation
Outstanding social skills
Positive learning environment
Active listening
Creative imagination stimulation
Customer/Client relations
Transcription and dictation
Customer-service oriented
Encouragement and compassion from a professional who is friendly and adaptable.
Experienced program and team leader with a strategic and decisive approach.
Multi-task-oriented
Energetic
Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
Detail-oriented
Productive
Overview
6
6
years of professional experience
Work History
Customer Service
Ron's Staffing Services, INC
Alsip, IL
09.2021 - 10.2022
Help customers with their general problems
Provide support and assistance to customers who have problems with the service
Double-check promotions and discount policies, as well as follow up on money transfers and customer debts
Product branding and marketing
Helped customers sign up for store loyalty programs and explained the benefits in detail
Supplying information in accordance with customers' needs and demands
Teacher Assistant
Ann's Littles Angels
chicago, Illinois
01.2020 - 06.2020
Created lesson materials, visuals, and digital presentations to supplement lesson plans
Worked closely with the classroom teacher on a daily basis to ensure that activities ran smoothly
Was in charge of monitoring, enforcing rules, and assisting the lead teacher in the classroom and common areas
Created lesson materials and visuals to supplement lesson plans
Assisted teachers in the classroom and provided clerical support for a variety of needs
Assisted lead teachers in the creation of lesson plans and the development of materials
Went over the material with students one-on-one or in small groups.
Caregiver
Home instead
chicago, Illinois
10.2019 - 05.2020
Made appointments for clients and accompanied them to them
Increased patient satisfaction by assisting people with personal tasks like dressing and walking
Assessed the client's progress toward annual and quarterly objectives
Arranged transportation for patients and accompanied them to doctor's appointments or errands
Helped residents with their bowel and bladder movements
Assisted patients in taking care of themselves by teaching them how to use canes or walkers properly and safely
Was in charge of ensuring that the assigned station and service areas were clean, sanitary, and well-organized
Assisted clients with personal hygiene tasks such as tooth brushing, bathing, grooming, and toileting.
City Sports
Chicago, IL
11.2016 - 10.2019
Organized the racks and shelves to keep the store looking nice
Used a ladder and a pallet jack to load and unload merchandise
Handling returns and refunds in accordance with company policies
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
Provide purchasing advice to customers
Put together promotional displays, such as quarter- and full-size point-of-sale displays
Maintain a high level of display and visual merchandising to ensure the store's elegant appearance
Was in charge of communicating with customers and ensuring that their needs were met.