Summary
Overview
Work History
Education
Skills
Experience
Timeline
Generic

Diamond Williams

New York,NY

Summary

Dedicated and compassionate professional with experience in environmental services and customer service within fast-paced environments. Proven ability to maintain high standards of care and efficiency while ensuring a positive experience for patients and customers alike. I am skilled in inventory management and technology utilization, with a strong commitment to teamwork and problem-solving. Seeking to leverage my skills and experience in a challenging role that allows for personal and professional growth.

Overview

2025
2025
years of professional experience

Work History

EVS

New York Presbyterian Hospital
New York, New York
08.2022 - 10.2024
  • Maintained cleanliness and organization throughout the hospital.
  • Cleaning & Disinfection: Deep cleaning and sanitizing patient rooms, operating rooms, offices, hallways, and bathrooms.
  • Infection Control: Following strict protocols for infection prevention, including handling spills and cleaning equipment.
  • Surface Sanitization: Disinfecting high-touch surfaces and medical equipment.

Packaging & Ship Department

Amazon
01.2019 - 08.2019

Sales Associate

H&M
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Managed inventory levels, ensuring product availability and organization on sales floor.
  • Processed transactions accurately using point-of-sale systems, minimizing errors.
  • Collaborated with team members to meet daily sales targets and improve service quality.
  • Developed knowledge of product features and promotions to effectively address customer inquiries.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Grounds Worker

NYCHA
New York, NY, NY

Maintains the exterior round of New York City public housing. trash removal, cleaning walkways, snow removal, and operating maintenance equipment.

  • Maintained grounds by mowing lawns, trimming hedges, and planting flowers.
  • Operated landscaping equipment to ensure efficient and safe yard maintenance.

Education

No Degree -

George Washington High School
New York, NY

Skills

  • handling medical waste, floor care (sweeping, mopping, vacuuming), cleaning patient rooms and equipment, using PPE, and adhering strictly to infection prevention protocols
  • a combination of physical stamina, organization, and a strong eye for detail
  • Customer Service
  • Team Collaboration
  • Time Management
  • Problem-Solving

Experience

01-2017

Timeline

EVS

New York Presbyterian Hospital
08.2022 - 10.2024

Packaging & Ship Department

Amazon
01.2019 - 08.2019

Sales Associate

H&M

Grounds Worker

NYCHA

No Degree -

George Washington High School
Diamond Williams