Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tonya Jackson

Gulfport,MS

Summary

  • Diligent worker in any capacity/role experienced in housekeeping with certifications in BLS and AED.
  • Experience in janitorial work and patient care.
  • Attentive, professional, clean background
  • Well versed
  • Time management skills
  • Customer service Willing to relocate to: Gulfport, MS - Ocean Springs, MS - Biloxi, MS Authorized to work in the US for any employer Willing to relocate: Anywhere Willing to relocate to: Pascagoula, MS - Diberville, MS Authorized to work in the US for any employer
  • Professional in environmental services sector, prepared to uphold high standards in cleanliness and safety. Known for improving workplace hygiene and contributing to healthy environment. Valued for effective collaboration and adaptability, ensuring reliable performance in dynamic settings.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Environmental Services Technician

Singing River Health Systems
Ocean Springs, MS
11.2025 - 12.2025
  • Collaborated with colleagues to develop standardized cleaning procedures for specific areas within the facility
  • Demonstrated knowledge of different cleaning techniques suitable for various surfaces (e.g., glass, stainless steel)
  • Followed strict infection control practices when working in healthcare settings or high-risk environments
  • Assisted in training new staff members on proper cleaning techniques, safety protocols, and company policies
  • Performed routine cleaning and maintenance tasks in accordance with established protocols and safety guidelines

Housekeeping Aide

Brookdale Senior Living
Biloxi, MS
09.2024 - 10.2025
  • Executed light housekeeping tasks to ensure a clean, safe, and organized environment for patients.
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.

Janitorial Associate

Walmart
Hot Springs, AR
02.2024 - 08.2024

Implemented and upheld cleanliness protocols to enhance customer experience.

  • Recognized for punctuality and dependability, contributing to a positive and reliable work environment.
  • Operated cleaning equipment to maintain cleanliness and hygiene standards in facilities.
  • Conducted routine inspections to identify maintenance needs and ensure safety compliance.

Elderly Caregiver/home Health Aide

Always Home Caregiving Agency
Hot Springs, AR
12.2023 - 01.2024
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Operated electronic backpack vacuums and floor sweepers.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Returned emptied garbage receptacles to proper locations.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments vacuuming, cleaning windows, and dusting.

Housekeeper

The Blake by QSL Management
Biloxi, MS
04.2023 - 10.2023
  • Swept, mopped, dust, took out trash
  • Housekeeping/janitorial duties
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Operated vacuum cleaners
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Returned emptied garbage receptacles to proper locations.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments by vacuuming, cleaning windows, and dusting.

Resident Assistant/Housekeeper

The Homestead Assisted Living Community
D'Iberville, MS
06.2022 - 04.2023
  • Made sure residents ADLs were completed, documented, any changes reported to the licensed staff
  • Janitorial/housekeeping duties
  • Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
  • Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
  • Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.

Patient Care Technician Ortho/Surg

CHI ST VINCENT HEALTH
Hot Springs, AR
12.2021 - 06.2022
  • Vital signs
  • Surgical bathes
  • Repositioning
  • Document EMR
  • Made beds
  • Emptied urinals, bedpans
  • Report changes to licensed staff

Home Health and Hospice Aide

Baptist Health (formerly Drew Memorial Hospital)
Monticello, AR
08.2020 - 12.2021
  • Assisted in end-of-life care procedures such as turning/repositioning bedridden patients to prevent pressure ulcers
  • Collaborated with interdisciplinary team members to develop individualized care plans for each patient
  • Communicated effectively with patients' families regarding their loved ones' condition, progress, and needs for support services
  • Maintained confidentiality of sensitive patient information at all times according to HIPAA regulations
  • Responded promptly to emergency situations or calls from patients requiring immediate attention
  • Assisted in organizing bereavement support groups for families after the passing of their loved ones
  • Provided respite care for family caregivers by offering temporary relief from caregiving responsibilities

Patient Care Technician

Aya Healthcare
Marshall, MO
07.2017 - 10.2017
  • 13-week contract with Aya Healthcare
  • Duties included patient care, vital signs documentation, and reported changes

CNA/Med Tech

The Guest House of Monticello
Monticello, AR
01.2012 - 07.2017
  • Swept, mopped, dust, took out trash
  • Housekeeping/janitorial duties
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Operated vacuum cleaners
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Returned emptied garbage receptacles to proper locations.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments by vacuuming, cleaning windows, and dusting.

Education

High school diploma - undefined

Monticello High School
Monticello, AR
05.1993

Skills

Safety regulations

Inventory control

Windows

Report writing

Hospitality

Climbing

Greeting customers

Phone communication

Healthcare privacy protection

Stocking

Microsoft Office

Organizational skills

Fire safety procedures

Regulatory compliance

Basic math

Healthcare infection prevention and control expertise

Chemical handling safety procedures

Computer literacy

Basic life support

Body mechanics

Experience working elderly

Assisted living

Working with people with disabilities

Documentation review

Laundry

Interpersonal communication

Home health

Equipment maintenance

Typing

Safe environment creation

Heavy lifting

Microsoft Outlook

Hazardous waste management

Personal protective equipment (PPE) use

Multitasking

Outdoor work

Hazard identification and correction

Nursing home experience

Sanitizing surfaces

Health promotion (health monitoring and safety measures)

CPR

Computer skills

Microsoft Word

Decision making

Janitorial experience

Workplace health and safety regulatory compliance

Data entry

Resident conversation engagement

Interpersonal skills

Bed linen

Attention to detail

Home & community care experience

Phone etiquette

Slip and fall prevention

Patient body mechanics

Janitorial experience

Custodial experience

Grammar Experience

Emergency procedures

Resident rapport building

Maintenance

Working with geriatric patients

Working with families

Hospital bed handling

Communication

Patient interaction

Achieving HIPAA

Microsoft Teams

Patient monitoring

Communication skills

Customer service-focused

Health and safety compliance

Bathroom cleaning

Laundry skills

Cleaning techniques

Dusting techniques

Waste disposal

Stain removal

Window washing

Kitchen cleaning

Carpet cleaning

Odor control

Sanitization procedures

Restocking supplies

Teamwork

Vacuuming and sweeping

Excellent oral and written communication

Hospitality background

Hazardous chemical training

Cleaning bathrooms

Physically strong

Complex Problem-solving

Mopping and sweeping

Ordering cleaning supplies

Supply inventory management

FLUENT IN English

Quality assurance

Vacuuming

Customer-oriented

Resident support

Guest relations

Restroom detailing

Detail-oriented

Safety protocols

Equipment operation

Room preparation

Deep cleaning

Dusting furniture

Floor scrubber machines

Tile and grout care

Cleaning light fixtures

Commercial and residential cleaning

Focused and detail-oriented

Dusting

Glass and window washing

Chandelier cleaning

Cleaning methods

Certification

  • Certified Patient Care Technician/Assistant
  • Heartsaver Certification
  • Geriatric Nursing Assistant
  • CPI Certification
  • Certified Home Health Aide
  • Medical License
  • State Tested Nursing Assistant
  • CNA
  • First Aid Certification
  • BLS Certification
  • Driver's License
  • AED Certification
  • Caregiver Certification
  • AHA Certification
  • Long Term Care

Timeline

Environmental Services Technician

Singing River Health Systems
11.2025 - 12.2025

Housekeeping Aide

Brookdale Senior Living
09.2024 - 10.2025

Janitorial Associate

Walmart
02.2024 - 08.2024

Elderly Caregiver/home Health Aide

Always Home Caregiving Agency
12.2023 - 01.2024

Housekeeper

The Blake by QSL Management
04.2023 - 10.2023

Resident Assistant/Housekeeper

The Homestead Assisted Living Community
06.2022 - 04.2023

Patient Care Technician Ortho/Surg

CHI ST VINCENT HEALTH
12.2021 - 06.2022

Home Health and Hospice Aide

Baptist Health (formerly Drew Memorial Hospital)
08.2020 - 12.2021

Patient Care Technician

Aya Healthcare
07.2017 - 10.2017

CNA/Med Tech

The Guest House of Monticello
01.2012 - 07.2017

High school diploma - undefined

Monticello High School
Tonya Jackson