Summary
Overview
Work History
Education
Skills
Timeline
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Diamond Willis

Houston

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

3
3
years of professional experience

Work History

Sales Associate

Pandora Jewelry
Houston
11.2023 - 12.2024
  • Built strong relationships while identifying and meeting client needs.
  • Maintained store presentation to boost customer engagement.
  • Handled retail transactions efficiently utilizing POS systems.
  • Contributed significantly to team performance.

Assistant Manager

Charlotte Russe
Houston
01.2022 - 11.2023
  • Oversaw daily store activities, including opening and closing procedures.
  • Guided and coached new employees, enhancing team efficiency and customer experience.
  • Implemented upselling techniques to boost sales.

Team Lead

First Community Credit Union
Houston
10.2021 - 01.2022
  • Ensured compliance with company policies and procedures throughout the team.
  • Trained new staff in relevant processes and procedures.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.

Education

High School Diploma -

Klein Forest High School
Houston, TX
06.2013

Skills

  • Customer service proficiency
  • Training and development
  • Product presentation expertise
  • Proficient in conflict management
  • Point of Sale (POS) Systems
  • Strong organizational skills

Timeline

Sales Associate

Pandora Jewelry
11.2023 - 12.2024

Assistant Manager

Charlotte Russe
01.2022 - 11.2023

Team Lead

First Community Credit Union
10.2021 - 01.2022

High School Diploma -

Klein Forest High School

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Diamond Willis