Diamonds Wells
Elizabethtown,KY
Summary
Skilled Work Study Student willing to take on tasks to accomplish team objectives. Organized and proactive team player with diligent approach. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
2
2
years of professional experience
Work History
Work Study Student
Military Veteran Services
01.2024 - Current
- Efficiently managed inventory levels of supplies and equipment for various departments within the university setting.
- Managed an organized filing system for important documents, ensuring easy access when needed.
- Supported the development of new initiatives for enhancing student experiences on campus.
- Created and maintained detailed records of all office activities.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Edited documents to keep company materials free of grammar errors.
Work Study Student
Family Scholar House
08.2023 - 12.2023
- Efficiently managed inventory levels of supplies and equipment for various departments within the university setting.
- Managed an organized filing system for important documents, ensuring easy access when needed.
- Supported the development of new initiatives for enhancing student experiences on campus.
- Created and maintained detailed records of all office activities.
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Collaborated with staff members to guarantee students received best possible customer service.
- Contributed to a positive campus culture by promoting events, services, and resources available to students through various marketing channels.
- Developed excellent customer service skills through interactions with diverse populations within the university community.
Customer Service Representative
Progressive
03.2022 - 07.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Delivered prompt service to prioritize customer needs.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
Columbus High School
Columbus, MS05.2015
Skills
- Invoice Processing
- File and Document Management
- Campus Life Services
- Document Review
- Computer Skills
- Bookkeeping
- Office Machine Operation
- Creative Thinking
- Document Editing
- Customer Communication
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Work Study Student
Military Veteran Services
01.2024 - Current
Work Study Student
Family Scholar House
08.2023 - 12.2023
Customer Service Representative
Progressive
03.2022 - 07.2023
High School Diploma -
Columbus High School
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