Diana Acosta
Jamul,CA
Summary
Selfless Aide with a profound love and understanding for children of all ages. Exceptional childcare protocol and development knowledge. Culturally aware and adept at working with children with special needs.
Excellent creativity skills to implement activities that are educational and fun for children. Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Aide
Jamul-Dulzura Union School District
Jamul, CA
05.2024 - Current
- Supported special education students in the general education setting by providing accommodations or modifications.
- Maintained accurate records of student progress, behaviors, and attendance.
- Implemented behavior management techniques such as redirection or timeouts when necessary.
- Engaged students in meaningful conversations about their interests or daily experiences.
- Assisted teachers with classroom activities and instruction.
- Conducted small group activities to reinforce learning objectives.
- Created positive relationships with students through active listening and positive reinforcement of behavior expectations.
Office Manager
Arguilez & Sons Trucking LLC
Jamul
01.2016 - Current
- Supervised staff members, organized schedules and delegated tasks.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Ensured compliance with applicable laws regarding employment practices.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Developed and implemented office policies and procedures.
Education
High School Diploma -
Steele Canyon Highschool
Spring Valley, CA06-2004
Skills
- Behavior management
- Record keeping
- Classroom support
- Special education
- Small group instruction
- Student engagement
- Positive reinforcement
- Basic first aid
- Active listening
- Honest problem-solving skills
- Customer service
- Financial reporting
- Office administration
- Effective communication
- Time management
- Data entry
- Invoice tracking
- Administrative support
- Office management
- Bookkeeping
Languages
Spanish
Professional
Certification
- First Aid Certified
Timeline
Aide
Jamul-Dulzura Union School District
05.2024 - Current
Office Manager
Arguilez & Sons Trucking LLC
01.2016 - Current
High School Diploma -
Steele Canyon Highschool