Summary
Overview
Work History
Education
Skills
Systems Abilities
Texas Educator Certificate
Timeline
Generic

Diana Aguilera

Fort Worth,TX

Summary

Experienced professional seeking a position to utilize skills and work experience, while fostering professional growth. Thrives in dynamic and inspiring environments, committed to contributing utmost effort to help achieve company mission.

Overview

17
17
years of professional experience

Work History

ESL Instructional Aide

Trinity Basin Preparatory
09.2021 - Current
  • Participated in ongoing professional development opportunities related to second-language acquisition theory and pedagogy, applying new knowledge directly to classroom practice.
  • Presented subject matter according to guidelines established by learning facility's policies and administrative regulations.
  • Managed resources and materials effectively to ensure a well-organized learning environment conducive to student success.
  • Provided support during classroom instruction, assisting ESL students with understanding complex concepts and terminology.
  • Provided one-on-one support for students needing additional assistance, improving their understanding of course material.
  • Provided support during classes, group lessons, and classroom activities.
  • Supported student learning objectives through personalized and small group assistance.

Child Nutrition Services

FWISD
01.2018 - 01.2020
  • Prepare, cook and serve quality food according to menu
  • Assisting with inventory counting and control

Customer Service Rep. Inspector

Justin Brands, Inc.
01.2013 - 01.2015
  • Handling money and maintaining a clean and organized environment
  • General clerical duties as assigned, including answering, directing phone calls, filling, data entry and billing
  • Assisting customers via phone, email and fax
  • Tracing shipments, rate quotes, tariff discrepancies, billing and invoicing questions
  • Placing orders for customers and Salesman
  • Tagging, inspecting and entering coding reasons for boots being returned
  • Return to customer letters who did not meet the boot return policies
  • Create and change return authorization numbers
  • PGI & SAP knowledge

Shipping Clerk

Randstad/Exel TI
01.2010 - 01.2012
  • Meeting customer requirements in order to ship the orders
  • Shipping, receiving, picking and pulling orders
  • Scanning, labeling and finalize orders
  • Quality Control, multitasking, and operation clerk
  • UPS/ FedEx/ DHL processing and data entry

Cashier/Hostess

Texas Zorro’s Buffet
01.2008 - 01.2010
  • Resolve customer complaints, questions, and provide information on procedures or policies
  • Greeting customers, training and orientation to new employees
  • Answering phone lines and handling money

Education

Diploma -

South Hills High School
01.2006

Skills

  • Bilingual (fluent in Spanish)
  • SAP knowledge
  • Typing 35 wpm
  • Windows 7 operating systems
  • Microsoft Office (all applications and versions)
  • Milo & SAP
  • Individualized support
  • Teaching strategies
  • Attention to detail
  • Active listening

Systems Abilities

  • Windows 7 operating systems
  • Microsoft Office (all applications and versions)
  • Milo & SAP

Texas Educator Certificate

Educational Aide

Timeline

ESL Instructional Aide

Trinity Basin Preparatory
09.2021 - Current

Child Nutrition Services

FWISD
01.2018 - 01.2020

Customer Service Rep. Inspector

Justin Brands, Inc.
01.2013 - 01.2015

Shipping Clerk

Randstad/Exel TI
01.2010 - 01.2012

Cashier/Hostess

Texas Zorro’s Buffet
01.2008 - 01.2010

Diploma -

South Hills High School

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Diana Aguilera