Diana Alcantara
Rusk
Summary
Empathetic, effective and motivated professional combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
6
6
years of professional experience
Work History
OBGYN Medical Assistant
Family Circle of Care
Tyler
04.2024 - 11.2024
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Prepared treatment rooms for patient examinations, and assisted with minor procedures such as LEEP, colposcopy, and contraception methods.
Department Manager
McDonald’s
Rusk
04.2019 - 11.2024
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Delegated work to staff, setting priorities and goals.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Set and managed departmental budgets, controlling expenses to meet financial goals.
- Utilized technology and software for inventory management and sales reporting.
Education
Certificate - Medical Assistant
Tyler Junior College
Tyler, TX01-2023
Associate of Arts - General Studies
Tyler Junior College
Tyler, TX 05-2022
Skills
- Clinical procedure assistance
- Customer service
- Inventory management
- Effective communication
- Time management
- Healthcare software proficiency
- Direct patient care
- Flexibility and adaptability
- Reliability
Languages
Spanish
Native/ Bilingual
Timeline
OBGYN Medical Assistant
Family Circle of Care
04.2024 - 11.2024
Department Manager
McDonald’s
04.2019 - 11.2024
Certificate - Medical Assistant
Tyler Junior College
Associate of Arts - General Studies
Tyler Junior College