Diana AL Qaysi
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. And to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Store Manager
Shell Gas Station
02.2018 - 04.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Mentored and guided employees to foster proper completion of assigned duties.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
Assistant Manager
Timewise Gas Station
06.2013 - 02.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
GED -
Houston Community Collage- HCC
05-2013
High School Diploma -
Babylon High School
06-2010
Skills
- Customer service
- Customer response
- Store merchandising
- Training and mentoring
- Problem-solving
- Strategic thinker
Timeline
Store Manager
Shell Gas Station
02.2018 - 04.2024
Assistant Manager
Timewise Gas Station
06.2013 - 02.2018
GED -
Houston Community Collage- HCC
High School Diploma -
Babylon High School
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