Summary
Overview
Work History
Education
Skills
Leadership Expertise
Timeline
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Diana Anastasova

LORTON,VA

Summary

Strategic and transformational retail leader with extensive experience driving growth, operational excellence, and high-performing teams in competitive sales environments. Demonstrated success in leading multi-unit operations, optimizing profit and loss (P&L) outcomes, and cultivating a culture of accountability, innovation, and continuous improvement. Known for developing talent, building strategic partnerships, and executing vision with clarity and precision.

Overview

9
9
years of professional experience

Work History

Store Manager

GNC
04.2020 - Current
  • Lead strategic operations, talent management, and performance development for a top-performing retail location.
  • Ranked in the top three across district for both individual and store-wide sales performance.
  • Optimized profitability by analyzing P&L statements, adjusting expense controls, and improving sales conversion strategies.
  • Achieved exceptional operational benchmarks including 0.1% inventory shrink and 100% CPA audit scores.
  • Established local brand presence by organizing strategic wellness partnerships and high-impact promotional events.
  • Cultivated a high-performance culture through hands-on coaching, succession planning, and recognition programs.

Senior Store Manager (Multi-Unit)

GNC
05.2019 - 04.2020
  • Directed full operations for a flagship location and provided field leadership to six additional stores with 20+ team members.
  • Managed $2M+ in combined annual revenue and drove sales improvement initiatives across all sites.
  • Championed operational consistency by standardizing training, driving compliance, and refining performance metrics.
  • Oversaw regional hiring, onboarding, and professional development strategies to build resilient leadership pipelines.
  • Analyzed and acted upon financial reports to increase profitability and ensure optimal resource allocation.

Store Manager

GNC
07.2016 - 04.2020
  • Managed all aspects of daily operations for a high-volume store while mentoring junior associates.
  • Delivered strong year-over-year sales growth and earned promotion to multi-unit management.
  • Reduced shrink and enforced LP protocols by enhancing inventory processes and staff accountability.

Education

Bachelor's Degree - Culture and Media

South-West University "Neofit Rilski"
05.2013

Skills

  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Training and mentoring
  • Team leadership and coaching
  • Goals and performance
  • Sales professional
  • Operational efficiency
  • Maximizing profitability

Leadership Expertise

  • Multi-Unit & Cross-Functional Leadership
  • Strategic Planning & Execution
  • P&L Management & Budget Optimization
  • Talent Acquisition, Coaching & Development
  • Change Management & Performance Improvement
  • Customer Experience & Loyalty Programs
  • Community Engagement & Brand Expansion
  • Inventory Control & Loss Prevention (LP)
  • KPI-Driven Operations Management
  • Specialization in marketing, advertising, journalism, and media communications.
  • Coursework included cultural tourism and public engagement strategies.

Timeline

Store Manager

GNC
04.2020 - Current

Senior Store Manager (Multi-Unit)

GNC
05.2019 - 04.2020

Store Manager

GNC
07.2016 - 04.2020

Bachelor's Degree - Culture and Media

South-West University "Neofit Rilski"