Jake Schroeder
Jacksonville
Summary
Ambitious and articulate professional with strong communication skills, excelling in creating positive customer experiences and efficiently handling transactions. Enterprising nature and leadership qualities drive continuous improvement in service delivery and team collaboration. Very motivated and skilled in providing exceptional customer service. Committed to helping customers find what they need and providing a pleasant experience. A very reliable student with knowledge of conflict resolution and communication. Candidate is willing to listen and learn from peers to help generate top performance.
Overview
2
2
years of professional experience
Work History
Sales Associate
GNC
01.2025 - 07.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided Known knowledge to help customers find items to help them nest
CASHIER
Buffalo Wild Wings
08.2023 - 10.2024
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Built and maintained positive working relationships with co-workers.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Provided excellent customer service by greeting customers and offering assistance.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
LINE WORKER
MOD PIZZA
02.2023 - 06.2023
- Supported team efforts by lending assistance when needed.
- Loaded and unloaded products from production line.
- Organized work area regularly for optimal efficiency.
- Trained other line workers on proper techniques and protocols.
- Utilized problem-solving skills to address production line issues.
- Cleaned work stations and floors to prevent dirt, grime and dust buildup.
- Answered client calls regarding product concerns, return policies and replacements.
Education
Bachelor Degree - Business Management
University of North Florida
Jacksonville, FL08.2028
Bachelors - Business Management
University of Central Florida
Orlando, FL08-2028
Skills
- Customer service
- Customer assistance
- Cleaning and sanitizing
- Time management skills
- Work ethic and integrity
- Cash register operation
- Customer relations
- Product knowledge
- Conflict resolution
Timeline
Sales Associate
GNC
01.2025 - 07.2025
CASHIER
Buffalo Wild Wings
08.2023 - 10.2024
LINE WORKER
MOD PIZZA
02.2023 - 06.2023
Bachelor Degree - Business Management
University of North Florida
Bachelors - Business Management
University of Central Florida
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