Diana Armogan

• Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
• Recommended retail products for at-home use.
• Enhanced spa revenue through upselling additional services and retail products during consultations.

Body Treatment with High Frequency using Alma Soprano laser.

• Sterilized equipment for patient treatments.
• Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.

• Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
• Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
• Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
• Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
• Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
• Participated in ongoing professional development opportunities to stay current on industry trends and techniques.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Answered customer questions about sizing, accessories, and merchandise care.

• Fostered friendly, warm, and exceptional customer experience.
• Stocked treatment rooms with proper supplies.
• Assessed condition of clients' skin in order to make recommendations to improve skin quality.
• Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
• Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
• Flexibly worked evenings and weekends to maintain proper spa coverage.
• Developed customized facial treatments for individual clients to address specific skin care needs.