Hi, I’m
Diana Avalos
Franklin ,MN
Summary
Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.
Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Professional roofing sales expert with solid track record in driving sales growth and building lasting client relationships. Known for strong communication skills, in-depth product knowledge, and ability to adapt to changing market demands. Highly reliable team player focused on achieving results and exceeding client expectations. Strong in negotiation, customer service, and managing multiple projects effectively.
Diligent with comprehensive background in roofing sales. Successfully developed client relationships and facilitated roofing projects from initial consultation to final installation. Demonstrated expertise in negotiating contracts and providing exceptional customer service.
Overview
6
years of professional experience
1
Certification
Work History
Elite Construction and Remodeling LLC
Contractor Specialist
03.2024 - Current
Job overview
- Increased customer satisfaction by providing thorough consultations and accurate project estimates.
- Conducted regular follow-ups with clients after project completion to ensure satisfaction and gather feedback for improvement.
- Demonstrated excellent communication skills both in-person and remotely when presenting proposals or discussing project details with clients.
- Improved sales performance by tailoring presentations to suit individual client needs and preferences.
- Effectively managed multiple projects simultaneously while maintaining strict adherence to deadlines and quality standards.
Plaza Garibaldi
Waitress
01.2019 - 05.2021
Job overview
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Lavish Beauty SchoolEdina, MN
Eyelash And Nail Tech
09-2024
University Overview
- GPA 3.0
Saint James Public SchoolSaint James
High School Diploma
05-2016
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Order taking
- Attention to detail
- Cash handling
- Safe food handling
- Payment processing
- Client relationship building
- Goal-oriented mindset
- Roofing expertise
- Sales strategies
- Time management
- Interpersonal communication skills
- Relationship building
Accomplishments
- Resolved product issue through consumer testing.
Certification
- Eyelash and Nail Tech Minnesota License
Languages
Spanish
Full Professional
Timeline
Contractor Specialist
Elite Construction and Remodeling LLC
03.2024 - Current
Waitress
Plaza Garibaldi
01.2019 - 05.2021
Lavish Beauty School
Eyelash And Nail Tech
Saint James Public School
High School Diploma
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