Diana Barajas
Sacramento,CA
Summary
Dynamic Shift Leader with a proven track record at Jamba Juice, enhancing customer satisfaction and optimizing labor costs through effective team leadership and problem-solving. Skilled in cash handling and employee training, I excel in fostering a positive work environment and driving results through strong communication and decision-making capabilities. Also, an extremely organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Shift Leader
Jamba Juice
10.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Optimized labor costs by analyzing historical trends and adjusting staffing levels according to anticipated business volumes.
- Trained and coached employees on practices, procedures, and performance strategies.
Education
Associate of Science - Pre-Nursing
Cosumnes River College
Sacramento, CA05.2024
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Strong verbal and written communication
- Decision-making capabilities
- Problem-Solving
- Employee Training
- Energetic and Enthusiastic
Languages
Spanish
Native or Bilingual
Timeline
Shift Leader
Jamba Juice
10.2022 - Current
Associate of Science - Pre-Nursing
Cosumnes River College