Diana Barba
San Antonio,TX
Summary
Managed high-volume caseload of over 100 active immigration matters across various case types. Supported accurate case tracking and compliance with filing deadlines through diligent maintenance of case management systems. Assisted in client communications, follow-ups, and document collection while drafting and reviewing motions, pleadings, forms, and responses for immigration filings. Provided regular updates on case status and addressed client inquiries. Collaborated with virtual assistant to streamline workflow and administrative tasks, aiding attorneys in end-to-end case preparation in a fast-paced environment. Conducted legal research and document preparation to improve case management efficiency. Utilized strong organizational skills to maintain comprehensive and accurate case files.
Assisted in researching legal case information and drafting necessary correspondence. Supported maintenance of confidential records and client information. Aided attorneys in trial preparation and legal proceedings.
Spearheaded comprehensive project leadership from inception to completion, driving organizational growth through strategic technology enhancements.
Sought full-time opportunities to tackle professional challenges while utilizing strong interpersonal skills and effective time management.
Employed strong problem-solving skills and proactive strategies to address new tasks efficiently.
Spearheaded identification and implementation of technological enhancements to streamline processes.
Overview
8
8
years of professional experience
Work History
Paralegal
Rivera Hernandez Campos, PLLC
5835 Callaghan Rd, Suite 503, San Antonio, TX
03.2023 - 01.2026
- Conducted legal research to support case preparation and strategy development.
- Drafted and reviewed legal documents, ensuring compliance with regulations and accuracy.
- Assisted attorneys in trial preparation by organizing exhibits and evidence for presentation.
- Managed client communications, providing updates on case status and addressing inquiries.
- Coordinated discovery processes, including document collection and indexing for litigation support.
- Implemented efficient filing systems to streamline document retrieval and enhance office organization.
- Collaborated with cross-functional teams to gather information for legal analysis and case strategy.
- Trained new staff on best practices in legal documentation and research methodologies.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for court orders, and requests from USCIS, DHS, ICE, and many more.
- Edited and proofread legal documents to verify accuracy.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Prepared legal briefs, motions, and pleadings.
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.
- Conducted detailed client intakes and entered information into company database, ensuring completeness and accuracy.
- Assisted attorneys with thorough research and analysis of relevant laws and regulations.
- Managed complex cases efficiently using specialized software programs designed for paralegal work to track information related to multiple parties over long periods of time.
- Promoted a positive work environment by providing assistance wherever necessary.
- Bolstered firm's reputation by consistently maintaining high standards of confidentiality, professionalism, and loyalty.
- Streamlined workflow by implementing new document management systems, reducing time spent on case task retrieval.
- Increased client satisfaction with thorough research and prompt response to inquiries via email, phone, and text as needed.
- Enhanced firm's legal research capabilities, maintaining up-to-date database of resources and precedents.
- Created excel sheets for case management, attorney data, court changes and contacts, team tasks, among others.
- Contacted clients to schedule appointments and discuss progress of cases.
- Followed up with clients constantly to retrieve any new information relevant for case development.
- Set monthly meetings with attorney to develop strategies for each case.
- Reviewed, edited and proofread forms, motions, pleadings, requests, court and USCIS responses, for proper grammar, spelling, punctuation and data integrity.
- Researched statutes, decisions, legal articles, and codes to provide updated information to all parties involved.
Self Employed
León, Gto
07.2020 - 09.2021
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
- Followed up with past customers to verify satisfaction with products, alerting of new product availability and maintaining presence to capture future business opportunities.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Greeted and assisted customers in locating items and completing purchases.
- Processed payments and maintained accurate drawers to meet financial targets.
- Made attractive merchandise displays to maximize purchases.
- Stocked, replenished and organized inventory to keep store merchandise fresh.
Receptionist
Plat&Portal
León, Gto
09.2019 - 05.2020
- Processed payments and updated accounts to reflect balance changes.
- Sorted incoming mail and directed to correct personnel each day.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Entered data in Excel software to keep records of information.
- Screened and verified visitors for identification credentials and purpose of visit to keep security of personnel and office environment.
- Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
- Answered phone calls, provided information to callers and connected callers to appropriate people.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Scheduled and confirmed appointments.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Reported suspicious individuals to supervisor.
- Answered phone calls, provided information and connected callers to appropriate personnel
Assistant Manager
Marble slab creamery
San Antonio, TX
03.2018 - 06.2019
- Counted cash on hand at shift change and closing to determine shortages or overages.
- Delegated tasks to employees and monitored activities and task completion.
- Supervised, motivated and led employees to sustain productivity and customer service levels.
- Upheld company standards and compliance requirements for operations and cleanliness.
- Coordinated shift-based inventory receiving, auditing and restocking.
- Resolved customer complaints and reported issues to senior management.
- Completed opening and closing duties to facilitate business operations.
- Supervised and led employees to maintain productivity and customer service levels.
- Upheld company standards and compliance requirements for operations.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Education
High School Diploma - Medicine
Fox Technical High School
San Antonio, TX06.2018
Skills
- Customer service
- Cash handling
- Office Administration
- Front Desk
- Administrative Experience
- Phone Etiquette
- Guest Services
- Basic Math
- Data Entry
- Time Management
- Management
- Office Management
- Microsoft Outlook
- Event Planning
- Microsoft Word
- Office administration
- Legal research
- Proficient in MS office
- Case management
- Client communication
- Document drafting
- Notary public
- Document preparation
- Calendar management
- Administrative support
- Research and data collection
- Legal writing
- File organization
- Proofreading
- Attorney support
- Trial preparation assistance
- File and records management
- Case summaries
- Document filing
- Legal compliance
- Court filing
- Database research
- Contract review
- Exceptional writer
- Interviewing witnesses
- Client intake procedures
- Pre-trial preparation
- Legal research skills
- Policy research
- Expertise in legal proceedings
- File pleadings
- Documenting
- Motion drafting
- Effective multitasking
- Attention to detail
- Critical thinking
- Client support
- Correspondence and legal forms
- Deadline monitoring
- Document editing
- Legal terminology
- Immigration inquiries
- Visa applications
- Immigration case file strategies
- Appointment scheduling
- Visa processing
- Cultural sensitivity
- Case support
- Multilingual proficiency
- Continuous process improvement
- Immigration law
- Petition drafting
- Visa classifications
- eIMMIGRATIONAIR expertise
- Legal analysis
- Teamwork and collaboration
- Problem-solving
- Reliability
Languages
Spanish - Fluent
English - Fluent
Additional Information
- Business operations understanding
- Office equipment operations
- Meticulous and organized
- Organization and efficiency
- Document control
- Multitasking and prioritization
- Customer service
- Issue resolution
- Team Supervision
- Decision-making
- Reliable and trustworthy
- Work ethic
- Recordkeeping and bookkeeping
- Correspondence management
- Data entry
- Professional and polished presentation
- Service-oriented mindset
- Security understanding
- Product and service knowledge
- Orientating and training
- Staff development
Affiliations
- National Notary Association member
- AILA member
Timeline
Paralegal
Rivera Hernandez Campos, PLLC
03.2023 - 01.2026
Self Employed
07.2020 - 09.2021
Receptionist
Plat&Portal
09.2019 - 05.2020
Assistant Manager
Marble slab creamery
03.2018 - 06.2019
High School Diploma - Medicine
Fox Technical High School