Diana Baryola Gomez, ASN, RN

Fundamental of Nursing - Coral Reef Nursing Home 05/16/2022 - 08/13/2022

Medical Surgical - Larking Community Hospital 09/05/2022 - 12/25/2022

Advanced Medical Surgical - Coral Gabled Hospital 09/24/2022 - 12/17/2022

Mental Health - Larking Community Hospital 02/12/2023 - 03/05/2023

Pediatrics/OBGYN - Palmetto General Hospital 05/14/2023 - 08/27/2023

Cano Health

Referral Coordinator

January 2022 - Present

• Scheduled appointments with specialists on behalf of clients.
• Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
• Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
• Processed referral requests from patients, doctors and other health care professionals.
• Responded to patient inquiries to offer timely updates regarding referral status.
• Called insurance companies to get precertification and other benefits information on behalf of patients.
• Served as a liaison between primary care physicians, specialists, and patients to ensure timely access to needed services.
• Provided exceptional customer service, addressing patient concerns and inquiries regarding the referral process.
• Managed electronic health records efficiently, safeguarding sensitive patient information while expediting the referral process.
• Established strong relationships with external providers, facilitating seamless communication and collaboration in patient care.
• Developed comprehensive knowledge of insurance requirements, advocating for patients when necessary to secure approval for needed services.
• Enhanced patient satisfaction with timely coordination of referrals and appointments.