Diana Beahm-Schuette
Lakewood,CO
Summary
Learning and Development professional with experience in instructional design, facilitation, and program management. Skilled at leading cross-functional initiatives and developing engaging learning solutions that strengthen employee capabilities, support leadership development, and improve business performance.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Senior Product Manager 2, Learning & Development
Comcast
Centennial, Colorado
02.2023 - Current
- Partnered with business leaders to identify performance and capability needs, translate business priorities into learning strategies, and recommend solutions that supported employee readiness, customer experience, sales effectiveness, and organizational goals.
- Led complex, cross-functional projects from discovery through delivery, collaborating with instructional designers, product and user experience teams, delivery partners, and vendors to align requirements, priorities, milestones, risks, and deliverables.
- Designed and created engaging learning content, multimedia assets, and simulations that helped employees understand, practice, and apply new products, systems, and processes.
- Managed and enhanced high-volume learning portfolio supporting 14 business groups, achieving over 949,000 year-to-date completions and a 4.64/5 weighted learner rating.
- Led working sessions and content/design reviews with business stakeholders, subject matter experts, and delivery partners, offering feedback and guidance to enhance content quality and align learning with business needs.
- Evaluated training effectiveness using learner feedback, learning analytics, and performance insights to identify gaps and guide improvements to learning content and programs.
- Used AI and emerging technologies to support research, content development, design, analysis, and workflow efficiency, creating more capacity for strategic and creative work.
Product Manager, Portfolio and Engagement
Comcast
Centennial, CO
07.2021 - 02.2023
- Owned a large portfolio of learning products and led projects from intake through launch, defining scope, requirements, timelines, priorities, and resources.
- Coordinated cross-functional teams for product launches, managing handoffs, resolving issues, and ensuring stakeholder alignment throughout delivery.
- Translated business and technical requirements into product plans and digital learning solutions that prepared employees for new products, systems, and processes.
- Managed multiple projects and competing priorities, tracking milestones, risks, dependencies, and deliverables while resolving issues and adjusting plans to keep work on track.
- Evaluated product performance and stakeholder feedback to identify key improvements and prioritize enhancements aligned with evolving business needs.
Senior Trainer, Learning & Development
Comcast
Centennial, CO
12.2014 - 07.2021
- Facilitated in-person and virtual training across Business and Enterprise Services, reaching 500+ employees annually from frontline teams to senior leaders through onboarding, leadership development, sales enablement, product training, and professional development.
- Partnered with sales, marketing, and operations leaders to identify skill and performance gaps in inbound, outbound, retention, and sales-support teams, building targeted training solutions aligned with business goals.
- Designed and developed training programs and materials, including facilitator guides and assessments, to enhance engagement, reinforce knowledge, and support employees in applying new skills effectively.
- Applied adult learning principles to tailor training for different roles and experience levels while onboarding, coaching, and mentoring trainers to strengthen facilitation and consistent delivery.
- Supported go-to-market and organizational change initiatives by turning new products, systems, and processes into practical training that prepared teams for launch and adoption.
- Evaluated training effectiveness through learner feedback and performance insights to identify gaps and refine content and delivery for improved learning outcomes.
Business Sales Representative
Comcast Business
Centennial, Colorado
12.2012 - 12.2014
- Build consultative relationships with small and midsize businesses, identifying technology needs and aligning Comcast Business products and services to the clients' goals.
- Managed business accounts from initial intake through installation, finalizing contracts, and utilizing Salesforce and DocuSign for sales activities and order management.
- Directed team activities and provided expertise, facilitating meetings and coaching colleagues to enhance their product knowledge, sales skills, and overall performance.
Education
Some College (No Degree) - Business And Procject Management
Capella University
Skills
- Instructional Design
- Content Development
- Learning Strategy
- Program & Project Management
- Training & Facilitation
- Employee & Leadership Development
- Adult Learning Principles
- Learning Needs Analysis
- Change Management
- AI Integration & Adoption
- Sales Enablement
Technology & Tools
- Workday Learning
- Microsoft Copilot and ChatGPT
- Figma and Confluence
- Microsoft 360 and SharePoint
- Microsoft Teams and Webex
- Smartsheet and Microsoft Projects
Content Creation & Authoring
- Articulate 360, Storyline and Rise
- Adobe Creative Suite
- Vyond
- Camtasia and Clipchap
- Synthesia
- Wellsaid and Eleven Labs
Certification
- Certified ScrumMaster (CSM), Scrum Alliance, Feb 2022
- Certified Scrum Product Owner (CSPO), Scrum Alliance, Dec 2021
Timeline
Senior Product Manager 2, Learning & Development
Comcast
02.2023 - Current
Product Manager, Portfolio and Engagement
Comcast
07.2021 - 02.2023
Senior Trainer, Learning & Development
Comcast
12.2014 - 07.2021
Business Sales Representative
Comcast Business
12.2012 - 12.2014
Some College (No Degree) - Business And Procject Management
Capella University